Green Dot reviews and complaints 1
View all 1024 complaintsGreen Dot - My money.
In 2020 I was supposed to get $1200 stimulus. It was sent to my old address and was never received. I contacted the IRS who was managing this. They said an account was opened in my name w/ Green Dot bank and they provided an account number. I tried multiple x to reach them. They never allowed me to reach a rep over 3 years. I kept writing and calling the IRS to tell them and they kept writing back saying to contact Greendot. I finally file a complaint w/ the CPFB. They forwarded this to the Federal Reserve. The Federal Reserve asked me to forward certain documents to them by Oct 3rd to validate my identity and to reach out to Green dot. I did this by Oct 3rd.. I got some guy at Green Dot who was clueless w/ a thick middle eastern accent and said he didn't receive anything and when I asked to speak w/ a manager he said he was the highest level and hung up the phone. This was on Oct 1. On Oct 3rd I get this letter from Green Dot saying that my money was forwarded to my state for unclaimed property since they had not heard from me in over 3 years. I checked my state website for unclaimed property and no claims in my name from Green Dot have come thru. This is a very shady evil company that is stealing everyone's money. They could not even wait til October 3rd per the Federal Reserve's instructions on the letter that was sent to me and them. That is bizzare and I suspect they really didn't send the money to my state. From all the complaints I am reading I doubt they have my money. I think they are broke. They need to go to jail.
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