Menu
CB Automotive Fueling and Charging Exxon 615 Lake Flower Ave, Saranac Lake, NY, 12983, US
Exxon company logo
Exxon
reviews & complaints
Exxon company logo

Exxon

615 Lake Flower Ave, Saranac Lake, NY, 12983, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
5:00 am - 12:00 am
Tue
5:00 am - 12:00 am
Wed
5:00 am - 12:00 am
Thu
5:00 am - 12:00 am
Fri
5:00 am - 12:00 am
Sat
5:00 am - 12:00 am
Sun
5:00 am - 12:00 am
ComplaintsBoard
M
9:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Exxon - Customer service

06/17/2020 around 9:15am:

I went inside store to pay for gas & buy some beer. When I was at checkout by myself, no one in store except employees standing around, the manager (I guess) stated to me ‘Next Time you're in this store you need to wear a mask'.

I responded ‘Why? There is no law regarding that'. In fact, this is a NY county with only 15 supposed imaginary virus patients to begin with. The King Cuomo's alleged executive powers do not extend to such things as forcing these masks. (See Executive Law § 709 § 29-a. Suspension of other laws. 1. Subject to the state constitution, the federal constitution and federal statutes and regulations).

Plus, the evidence is out on what these masks DO NOT accomplish. It's a power play to force compliance under coercion. (see Journal of the AMA, April 17, 2020, "Masks and Coronavirus Disease": "Unless you are sick, a health care worker, or caring for someone who has COVID-19, medical masks (including surgical face masks and N95s) are not recommended.")

He responds ‘It not law, Its Mobils Company Policy'

Got me thinking What has Mobil's company policy have to do with me? I don't work for Mobil. They're policies have nothing to do with me. I am just a customer wishing to purchase something & pay for gas I already pumped.
I said ‘Well, I will do my business elsewhere then'

He's says ‘That's Fine'. Now that pissed me off. Who are these corporations who think they have the ability to dictate how I handle my personal affairs or hygiene or anything else. I AM the customer wishing to make a purchase, that's it! I don't need that manager saying anything to me except 'Thank you for your business, have a nice day, and we'll see you next time'. Things people used to say before everyone let these corporations think they own us.

The conversation was downhill after that. I basically said it's my prerogative to wear or not wear a mask & if he was frightened of such things then he can wear a mask. I left with the beer as it was already rung up along with the gas by the kid at the counter.

I will NOT do business with Mobil again unless they get rid of stupid policies or stupid managers that think they have the right to control anyone's behavior when all they are there for is to provide ME, the customer a service! I will be letting everyone else I know to not go there either.

Why don't big corporations like Mobil lawyer up & go after these ‘Kings' who think they own the people making these demands. That is if Mobil in not in on it with these corrupt political types. Otherwise the people like myself will have to start bringing legal actions against these corporations.

Read full review of Exxon
Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.