CB Department Stores Marshalls 1762 Old Country Rd, Riverhead, NY, 11901, US
Marshalls company logo
reviews & complaints
Marshalls company logo


1762 Old Country Rd, Riverhead, NY, 11901, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Phone number
Working hours
10:00 am - 7:00 pm
10:00 am - 7:00 pm
10:00 am - 7:00 pm
10:00 am - 7:00 pm
10:00 am - 7:00 pm
10:00 am - 7:00 pm
11:00 am - 7:00 pm
4:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Marshalls - Customer Service

On 2/31/23 at 9pm I tried to purchase a rug that was clearly marked as clearance for 199. The manager Kate I believe her name was would not sell it to me and stated it was marked incorrectly! In my opinion this is a case of false advertisement and the marked price of the rug should’ve been honored! I feel like it was late in evening and they were to lazy to get rug down and sell it!

Desired outcome: I went to next door and purchased the same rug at a non discounted rate. I feel I should be given discount due to false advertising .

Read full review of Marshalls
Hide full review
8:56 pm EDT

Marshalls - Not enforcing social distancing

On Sunday, June 28, 2020 at 12:25 I visited the Marshall's/HomeGoods store on Old Country Road in Riverhead, NY. This was my first visit since the store reopened from the COVID shutdown. While customers were social distancing while shopping the line to get up to the registers was a nightmare. I observed no one on the line keeping a six foot social distance even though there were lines on the floor. No Marshall's/Home Goods employees were asking people to spread out to maintain distance and safety. I put down the items I was going to purchase and left the store. I have filed a complain with New York State.

Read full review of Marshalls
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.