the water fountains upstairs have been broken for MONTHS. one of them doesn't provide enough power, the other is literally boiling hot.
yesterday, they finally put a sign up saying DO NOT DRINK. so now all the water fountains, 4 total, upstairs and downstairs, were inoperable.
the problem is how the staff handled this issue. for a member to have to PAY for water is ridiculous. i have emailed them a complaint and just received a bounce back. again, the point isn't about the money but how the management handled this situation.
1. water fountains have been [censored]ed up for MONTHS.
2. for whatever reason they put a sign up (not safe to drink or being fixed) they should have provided an alternative, water cooler or whatever
3. no water cooler - then dont charge for water when it is obviously a safety issue
My debit card information was under another member account without my permission since October of 2018 . The Account was open to an individual who I never referred to the Gym, As I inform the Assistant Management (RichmondHill NewYork location) I only referred my mother on November 2018 whose personal information is being use an this individual account. I've being aCrunch fitness member for over a few years I'm upset for the lack of caring crunch fitness in Richmond Hill Queens Location has for its members personal information . Also at the beginning of the year I was charge 3 times to.my bank account . The charges were all different price $13.53 $ 15.52 Nd $