Domino's Pizza reviews and complaints 1
View all 1463 complaintsDomino's Pizza - Deep dish pizza
I had sent you an email awhile ago and havent heard back so Im trying again.
My family lives 1 hour away from the closest dominos pizza shop. Every other week (usually) we order pizza from your Herkimer pizza shop (NY). The last time I ordered I ordered a Brooklyn with bacon and cheese, and a deep dish with banana peppers, pineapple and pepperoni. The Brooklyn was fine but the deep dish was truly a mess. It wasnt cooked, doughy in the center, it wasnt a deep dish, and it was just horrendous. I took pictures of the pizza and have them in my phone. You couldnt even pick up a piece of pizza, it just fell forwards and slopped down to the plate. We ended up throwing it away and my husband was terribly upset. I actually ordered it on the way home from the Herkimer fair thinking I was already there anyway.
Like I said we live an hour away and dont get to go out to restaurants very often so when we do, even if its a pick up, we look forward to it.
The one we usually go to is 246 Mohawk street in Herkimer NY.
If you send me a response, I can submit the pictures (I m not sure how to do a picture from phone to computer).
Thank you for your time.
Marilyn Wilson
Im not looking for any free handouts, just letting you know that they ruined our night.
Desired outcome: let the manager know
Latest Domino's Pizza Reviews
Uneatable pizza The service from the store located 3003 Lee Hwy. Bristol, VA. 24201 I order garlic spread and got pizza sauce. Very rude customer service I really like him to replace my food.Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!