Chipotle Mexican Grill

I walked in the store/restaurant at 9:28 pm to place an order, despite 4 people in staff at the counter, the staff refused to serve the order and said that they are closed even though the closing time is 10 pm. They also mentioned that they are understaffed and have removed the food from the counter. If the service is supposed to be till 10 pm which is the closing time on the door and online, you should not refuse customers their orders.