Menu
CB Roofing The Roofing Guys 1276 Fairport Rd, Fairport, NY, 14450, US
The Roofing Guys company logo
The Roofing Guys
reviews & complaints
The Roofing Guys company logo

The Roofing Guys

1276 Fairport Rd, Fairport, NY, 14450, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 6:00 pm
Sat
8:00 am - 12:00 pm
Sun
Closed
ComplaintsBoard
C
10:38 am EDT

The Roofing Guys - Roofing install

The whole process was a nightmare. They started in October 2019.
Leaks through my roof and into my house on my newly finished floors throughout the install.
They mangled my gutters, forcing me to replace them.
They cut holes in my roof in the wrong place for bathroom vents and made me go into my attic to cut holes for them.
They didn't know how to install bathroom vent kits and I had to stand on my roof reading instructions to them.
They drink on the job, I found beer and malt liquor cans in the dumpster and in my bushes.
They broke my plumbing stack and shoved it back in and roofed over it.
They didn't anchor my electric supply line pipe riser.
They didn't follow the installation guidelines for the warranty they offer, and told me "They do things differently" and "You do too much homework".
They left hundreds of nails all over my property and I am still finding them many months later.
They left a dumpster in my driveway with garbage and scrap falling out for weeks after the install week.
They continually threatened me with legal action over the phone after I refused to pay them the second half of the bill and then they put a lien on my house.
I finally fired them 4 months later after January 10th.
Water is still leaking into my attic and not making it to my gutters, there are holes in my shingles.
Parts of my fascia are blowing off in the wind after they re-secured them.
My kids haven't been able to play in my backyard because of these people.
I can't pay someone else to come fix my roof because of this lien, and they keep telling me they'll see me in court.
I want the lien off and I want my money back and I will pay another roofer to fix these problems.

Read full review of The Roofing Guys
View 0 more photos
Hide full review

Latest The Roofing Guys Reviews

Roofing install Roofing Specialist

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.