Stop & Shop reviews & complaints 1View all 352 complaints
Stop & Shop - Sale signs from previous week
I visited the Stop and shop store #835 in Tenafly, NJ on September 2, 20223.
Twice I have bought items which I thought were on sale. Only to realize the sale sign was from the previous week. When I brought this matter to the attendant, she refused to honor the sale, saying this sign is from last week. I know the employees are in a rush and maybe missed taking down a few signs. But the customer should not be wasting their time returning the items and then giving them a hard time adjusting the price. I left disappointed because they refused to honor the sale tag. Gives me more a reason to shop else where.
Desired outcome: You should price modify the price at checkout to what the sale sign has posted and then after ringing up the customer remove the old sale sign. It should not be big deal.