Panera Bread reviews and complaints 1
View all 1523 complaintsPanera Bread - Food quality
Today my husband and I went to Panera Bread as we normally do when we are going to run several errands before it gets too hot. The chocolate croissant was horrible. The change to the sticks of chocolate is a far sight short of when your company took a croissant, sliced it, and put creamy chocolate within. The regular croissant was so over baked it was almost impossible to eat. In fact, the exterior was peeled off because it was so tough and either end was so over baked, they could not be eaten.
The pecan braid was stale. Unbelievably stale to the point it couldn't be eaten. The only salvation was the café latte were good. Almost $27 for throwing food away is not my idea of a good breakfast at Panera Bread. I doubt we will go back to the one on Battlefield in Springfield, MO, but I also doubt we'll make the additional mileage trips to the other ones for quite a while. I hope you can get back to the fabulous food we could always count on at Panera.
~Karen Fields
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