CB Drug Store CVS 7334 Lindbergh Blvd, Saint Louis, MO, 63125, US
CVS company logo
reviews & complaints
CVS company logo


7334 Lindbergh Blvd, Saint Louis, MO, 63125, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
12:00 am - 12:00 am
12:00 am - 12:00 am
12:00 am - 12:00 am
12:00 am - 12:00 am
12:00 am - 12:00 am
12:00 am - 12:00 am
12:00 am - 12:00 am
4:37 am EST

CVS - Medication shortage

My prescription Zolpidem 12.5 cannot be filled because CVS's inability to get it from their supplier. On Friday 11/3/2023 I used the automated system to refill my RX. Sunday 3/5 I went to CVS and was told they would not be able to fill it until Monday. On Monday 3/6 I returned again and was told CVS had a supply issue, didn't know when they would get any product and suggested I go to a competitor. I questioned why the pharmacy (on Sunday) did not know - the pharmacist was rude and told me "I guess that's how we learn." They didn't call, text or email me - leaving me to go to Walgreens and have Wags contact CVS once I made sure Walgreens had the medication, which took another full day and another trip to a pharmacy. CVS's poor service and incompetence was aggravating and time consuming. CVS's location: Store ID: #5643; 7334 LINDBERGH BLVD., SAINT LOUIS, MO 63125

Desired outcome: Advise customers of delays. How about finding a better supplier (Walgreens has)

Read full review of CVS
Hide full review

We are here to help

  • 19 years' experience in successful complaint resolution
  • Each complaint is handled individually by highly qualified experts
  • Honest and unbiased reviews
  • Last but not least, all our services are absolutely free