UPS reviews and complaints 1
View all 2052 complaintsUPS - poor customer service
Made an appointment to pick up packages between 8-8:30 P.M.
Found the place, sign on door said closed at 6 P.M. - confused to say the least.
There was a UPS guy inside so we knocked on the door glass to ask if this was the right place.
The UPS guy inside went around and came out behind us and went ape angry on us.
Got in our faces and was yelling, waving arms about, something about knocking on his glass.
We thought the UPS employee was going to punch us.
Other UPS employees gathered around but said nothing.
What crappy customer interaction, I have never in my 50+ years seen anything like it.
Just add a little sign on your door for god sake and get this guy (no name tag) some anger management help.
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