AAMCO Transmissions

In March/April of 2021, I paid $6500 to have a new transmission placed in my 2017 Dodge Ram 3500 truck. This new transmission came with a 36 month/500k miles warranty. After several weeks of my truck being with Aamco, I picked up the vehicle - with the expectation that the work was performed right. I relied on Aamco to order the appropriate transmission and install the transmission as they were the experts. Months later (December 2020), I started experiencing problems with the transmission again. I was told I could take the vehicle to any Aamco to be fixed and that it would be covered under the warranty. So, I then took the truck to Aamco in Randallstown, Maryland and after being there for 2 weeks, the explained to me that the wrong transmission was placed in my vehicle. They proceeded to tell me to pick up the vehicle and take it to the Aamco on Pulaski Hwy (Baltimore, Md) since they performed the work. Today, a week later, I spoke to Joe at the Pulaski Highway location, and was told that the warranty company may not cover the cost of a new transmission. He proceeded to say that they may request that I pay additional funds. I am very frustrated because I went to the subject matter experts to diagnose the issue, and fix the issue. I also trusted their advice in terms of the transmission. So, to learn that no one is taking accountability is very unfortunate. I am requesting to elevate this issue and speak to someone immediately about the unprofessionalism, misguidance, and lack of accountability. All I ask is to have the transmission replaced so that the truck operates properly. I have been out of work for almost 1 month and have not gotten to a resolution.