White Castle reviews and complaints 1
View all 384 complaintsWhite Castle - Food/service
Tonight I sat in line for nearly one hour. There were only four cars ahead of me. Everytime a car got to the speaker they were asked to wait a very long time before ordering. When I finally got to the speaker I also had to wait nearly 10 minutes before they came back to take my order. I only wanted two shakes and they told me that they were out of shakes. I was furious that I waited for close to one order only to find out that they didn't have what I asked for. Their service is horrible and wouldn't recommend them to anyone.
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