Kroger reviews and complaints 2
View all 1489 complaintsKroger - Heart failure/diabetic patient not getting prescribed medications in a timely manner from kroger's pharmacy!
On 1/10/22, my doctor called in 6 prescriptions for me at the Elizabethtown, KY Kroger Pharmacy — they only filled 3. I have Type 2 Diabetes and Congestive Heart Failure, and my medications are due to run out in a few days, so I need these meds ASAP.
On 1/11/22, my Dr. phoned Kroger to inquire why only 3 were filled — Kroger never replied to Dr's voicemail. I have also phoned several times, but no one in pharmacy answers the phone after several rings despite they are still open. I have even phoned Kroger's corporate for assistance & not even they were able help me.
Desired outcome: I want all six of my medications filled that my Doctor called in for me on 1/11/22!
Kroger - Store manager and cashier
At the self checkout I had a cart full of groceries with my teenage daughter. I was accused of having fake coupons in this store. The coupons that I had were real and they were not fake at all. They had watermarks and authentication seals on them as well. I was accused of something beyond my character. I make an honest living and I felt very offended today...
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