LensCrafters reviews and complaints 1
View all 367 complaintsLensCrafters - automated appointment generation
I was contacted via text message by lenscrafters to make appointments for my son and myself. I accepted both and received calls confirming both. I show up to the correct location to be told only my son's appointment was available, wasting my time. The employee I spoke with at the store did not offer to fit me in or figure anything out to get us seen and not waste my time.
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