I have been a customer for many years. I ordered pizza (Sunday) 11/24/19 6:58 pm for delivery. The order was scheduled for delivery at 7:35. I called the restaurant at 8 pm thinking the driver might have gotten lost (my home is alittle hard to find) I wanted to give a cross street. Emily answered the phone, after I tryed to explain she hung up on me. I called back twice, and no answer. I called from my wifes phone, someone else answered the phone, and transfered me to a different location. Rude, rude. I hope all custmers are not treated this way.
I got a confirmation email at 10:23pm my order did not get here til 12:15am I made 2 calls and spoke with a manager named Heather who represents your brand and product she was very rude and inconsiderate of the time length that I was waiting for a order that was told it would be here in an hour she was so rude she hung up on me when I asked how she would feel if she placed an order and it still wasn't delivered and it was going on 2 hours...she was yelling at me and hung up...I am very upset with this service and she needs to be trained again on how to manage in certain situations