Steak 'n Shake

I work for ABC LawnWorks 38 Stonehill Rd. Oswego, IL. [protected] [protected]@abclawnworks.com

We provided 2 lawn care services for the Steak N Shake at 4335 Fox Valley Center Dr. Aurora, IL. 60504 before service was canceled. We have not received payment for these services as promised by the store manager, Stella.

The services were provided on 08/5/22 and 08/12/22. This account has also accrued 4 late fees, 2 per invoice for each month it's been 30 days late. The account balance at this time is $210.00.

Please contact me, Diana Soling, [protected] between the hours of 8-4:30 Monday thru Friday.

I have reached out to the store manager numerous times and get no response.

I am unable to upload an image of the statement as it keeps advising all forms are not supported.

All I want is a refund for the order that I didn't get come on please. I arrived at the store an I told them I had a pickup order for Carol. I got an email saying it would be ready at 1:30am when I got there it wasn't ready yet 20 min later and still nothing just for 2 shakes and a soda. I never received it and I waited for a longtime. So I decided not to wait any longer and they never made it. I told them I wanted my money back but they said they couldn't I had to call a number they didn't even give it to me. The workers there are bad at customer service. I waited so long and they never made it and didn't even give me my money back and I never got the order. So I left. Now all I want is my money back. Give me my refund please.