Firehouse Subs App reviews and complaints 1
View all 17 complaintsFirehouse Subs App - Ordered in app and was charged but order not received at restaurant
I placed an order via the app and when I got to the restaurant they had not received my order. They looked everywhere but it was not in their system yet I was charged for the order! I logged an issue via the app but there was no resolution and I was still charged. Logged a second issue and I have heard nothing. This is theft! This is not the fault of the locally owned firehouse subs
Desired outcome: I want my money back i
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