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CB Travel and Vacations Vistana Signature Experiences 9002 San Marco Ct, Orlando, FL, 32819, US
Vistana Signature Experiences company logo
Vistana Signature Experiences
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Vistana Signature Experiences company logo

Vistana Signature Experiences

9002 San Marco Ct, Orlando, FL, 32819, US
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8:00 am - 5:00 pm
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10:18 am EST

Vistana Signature Experiences - Book my units.

For each of the past 8 weeks I have been trying to book usage for Westin Kaanapali ocean front deluxe. The Vistana booking website has been returning a variety of technical issues, system issues, timeout issues and web server errors and I have been unable to book the usage I have paid for. I have repeatedly reached out to Vistana Owner's Services who say the website is working as it should. Really?

I wish I had never bought from Vistana and would advise anyone considering it to walk away.

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Fleetldm
Weymouth, US
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Mar 15, 2022 3:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I too am experiencing the exact same issue!I have spoken to no less than 5 different people. I agree we pay a boat load for maintenance and initial purchase and expect uninhibited access to the reservation system 24 hrs a day.