Circle K

I purchased a circle K prepaid card on 10/15/2019 from the above store location. This was for employees to purchase gas. Today on October 26, 2019. Employee when to fill up car for work and was told that the two people working in the store today did not know how to use the card. I find it hard to believe that your own employees are unable to use your own prepaid cards. Are they not trained when the are hired? I thing the manager of the store might need to have a training class for the employees so they know how to do the job you are paying them for. This is a inconvenience for myself and my employees. Don't know if in the future I will purchase and more prepaid cards from your company if your employees don't know how to use them for business transactions.