America's Tire

I bought insurance for my 2017 Honda Pilot original tires at Americas Tire while they have 11k miles on them. I brought it for repair of one tire on 11/23/2021 for a small piece of metal imbedded on a thread which I thought was fixed. In the preceding months I noticed that one tire is losing pressure, not much, but enough for the system to alert me of the tire pressure issue. In that time frame, I either use my battery operated inflater, gas station system or when time permits, stop by Americas Tire and get that tire the correct pressure.

Two days ago (6/26/2023) I got another low pressure alert on that same tire as I was planning on taking the vehicle back to Honda for a scheduled service. The other 3 tires have remained at 34 PSI, but the repaired one is at 24 PSI which is the lowest that I have seen it in the past. The next day, the Honda tech told me that everything is okay, my tires are at 1/32 and they are okay, but the LR has been patched and it is leaking and I need to take it back to Americas Tire to be fixed. I drove there after I left the Honda Dealership and checked in at the counter, letting them know about the issue and the particulars about the tire which actually showed on their computer. I noticed that they were really busy so I asked if he could schedule me for the next, which he gladly complied.

I came back the next day checked in and a different tech examined all the tires, checked the vehicle mileage and we went back in. He showed me the condition of my tires on a chart and hinted on maybe it is time to replace them. Honda did not say anything about it, but I asked about the cost of replacing all of them although the vehicle was only driven 30k miles on a 60k treadwear warranty. He told me that they could not fix the failed repair and this actually confused me since they are the ones who performed the failed repair in the first place. This I could not understand. I paid for the warranty that is supposed to be good for the life of the tires that should have at least 30k more life on it and did not even mentioned about prorating the cost for the remaining life of the tires. He did offered me to purchase the same tire and they will install it for free.

I went home and discussed this with my wife and suggested that I should look at Costco and they have the same Bridgestone tires with $150 off for four saving me at least $300 from what I was quoted at Americas tire. I ordered them immediately and just waiting for them to be delivered and for me to make the appointment for installation.