Menu
CB Restaurants and Dining Chipotle Mexican Grill 575 Grand Ave Ste 101, San Marcos, CA, 92078, US
Chipotle Mexican Grill company logo
Chipotle Mexican Grill
reviews & complaints
Chipotle Mexican Grill company logo

Chipotle Mexican Grill

575 Grand Ave Ste 101, San Marcos, CA, 92078, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
10:30 am - 10:00 pm
Tue
10:30 am - 10:00 pm
Wed
10:30 am - 10:00 pm
Thu
10:30 am - 10:00 pm
Fri
10:30 am - 10:00 pm
Sat
10:30 am - 10:00 pm
Sun
10:30 am - 10:00 pm
ComplaintsBoard
S
1:33 am EST

Chipotle Mexican Grill - food quality

Nov 4, 2019 This is the third time something is not right at this Chipotle and someone needs to do quality control. Today around 6:30 I got barbacoa for my husband take out. 15 minutes later or less I am home . He notices a strange taste on the burrito. I am always dismissive of it because I can eat everything. But I tried a bite and I was able to clearly distinguish that it was the barbacoa. He said like planting soil. For me was more loke a synthetic taste. Not good to be honest.
Last week was the guacamole that was obviously noy fresh from the day, second time to be honest. But this time even the color has change. And getting the chips has become a hit and miss. Two months ago they were so stale we trash them out. Definitely they were not made the same day and some smart [censored] is saving them for the next day. So sad cause I usually get my dinner here and I can live with the stale chips, tje not so fresh guacamole but I draw a line with the meat. Something tasted wrong, really wrong.
This is a courtesy complaint, Chipotle is such a great brand that is a shame that this is happenings. Something is not right with quality control of the food at this location. It change on the past several months drastically, or it has been always like this and I wasn't buying food here that much. I definetely won't come back again.

Read full review of Chipotle Mexican Grill
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.