4725 Clairemont Dr, San Diego, CA, 92117, US
Fri 5:00 am - 12:00 am Working Hours
Sun:5:00 am - 12:00 am
Mon:5:00 am - 12:00 am
Tue:5:00 am - 12:00 am
Wed:5:00 am - 12:00 am
Thu:5:00 am - 12:00 am
Fri:5:00 am - 12:00 am
Sat:5:00 am - 12:00 am

Reviews and Complaints

VonsDogs in grocery store

I entered Vons store located on Clairemont Dr, San Diego on W/we at 430pm.
As I gathered vegetables, a woman walked in with her dog on leash. Dog was not wearing any identification reflecting a service dog. She walked past the employee who stands at aisle 8, instructing guests to the next available check out station. He did nothing.

I was in another aisle, where a woman had her small dog in the cart. Again, dog did not have any identification of service dog.

I then ran into a 3rd woman whose dog was in a cart. This dog wore an identification is service dog. The cart was lined with a blanket, which the dog sat in.

What are the california laws regarding animals in the store? I thought they passed a law that forbids animals who are not a service animal from entering.

Are you breaking a law? If so, shame on von's for breaking a law and allowing animals to possibly contaminate a store that sells food for consumption.

Please reply
Lynn Green

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    • 20
      200991602 Sep 17, 2021
      This comment was posted by
      a verified customer
      Verified customer

      This happens at the Vons in my area and this problem needs to be solved.

      The dog owners are selish and don't care about people at all, they have no concern
      about others health and well being, they don't understand how there are people
      with allergies and in some cases servere .

      Dogs are near produce and this is sickening, I bought strawberries in a plastic
      container, put the strawberries in the sink and noted white dog hair,
      I was furious took the strawberries back to Vons, they refused to refund
      me .

      The dog owners need to leave the dogs at home

      0 Votes
    • Le
      len zee Feb 22, 2021
      This comment was posted by
      a verified customer
      Verified customer

      There is no such thing as service dog identification. No government at any level issues them. They can be purchased from many companies that give the impression they are official badges. They also offer meaningless "service dog" vests.
      Yes, they are breaking the law. The ADA spells out in detail what the requirements are.
      The dogs-in-stores situation in San Diego is very bad. Managers say they're not allowed to ask a dog's status, but the ADA lists what they can ask, .

      0 Votes
    • Mr
      Mr. Helpful Feb 21, 2021

      As one who enjoys animals, I would gladly support such a business.

      0 Votes
    • Le
      len zee Feb 22, 2021
      This comment was posted by
      a verified customer
      Verified customer

      @Mr. Helpful First, the rules are for health reasons. In most cities violations are reported to the health department.
      Second, you may enjoy animals, but not everyone does. Some people have tigers as "pets." Should they be allowed to bring them into stores?

      1 Votes

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.