115 Village Sq, Brandon, MS, 39047, US
Tue 10:30 am - 10:00 pm Working Hours
Sun:10:30 am - 10:00 pm
Mon:10:30 am - 10:00 pm
Tue:10:30 am - 10:00 pm
Wed:10:30 am - 10:00 pm
Thu:10:30 am - 10:00 pm
Fri:10:30 am - 11:00 pm
Sat:10:30 am - 11:00 pm

Reviews and Complaints

awful employee

Despite their wonderful mission statement, NPC International/Pizza Hut could not care less about their 'valued' employees. I was brutally assaulted, without warning or provocation, by another employee while we were both on the clock. The police arrested the other driver and formally charged him with assault. I spent several hours in the ER getting my bruises, scrapes, cuts and sprains checked out.

The day after, I went to discuss the issue (on my own time) with the RGM. Long story short, he was not objective, apparently taking sides with the other driver. When I asserted myself, he fired me. No warning, no write-ups, simply terminated on the spot. For what it's worth, I was 'MVP' for the month of February, never had so much as an oral warning about anything, was always a top ranked driver, and never had a customer complaint.

Not only will I never work for this company again, I will NEVER order from Pizza Hut in the future. Hopefully, NPC will do the right thing in this case. Litigation is an option, but one I do not wish to pursue.

I've said my peace.

  • Pa
    Patty Talbott Nov 12, 2008

    Our Pizza Hut in Enid, Oklahoma is an embarrassment. The workers are dirty looking, the place is dirty looking, the service is terrible - the only good thing is the the taste of the pizza. Most people get delivery so that they don't have to look at the people working there or the mess in the place, but sometimes it's hard to not think about those things even when you're eating the pizza at home. Is it too much to ask for the best tasting pizza in town to come from a nice, clean store with clean, polite workers with teeth so our appetite isn't ruined before we get our pizza?

    0 Votes
  • Le
    Legoman Jun 03, 2016

    The last time my wife and I ordered Pizza Hut pizza we ordered a meat lovers (large) and when we received it the quality of the product was so badly diminished that we both had upset stomachs from it. The amount of meat on the pizza was a joke, they couldn't have put any less. The pizza had a pool of grease on the top and we threw 1/2 away.

    It seems that they have recently gone up in price, not down as they claim and made their pizza cheaper instead of better. In a time when the economy is bad and people hurt for business I would expect the opposite

    0 Votes
  • Gp
    gpleeser Jun 03, 2016

    I feel your pain, here was my experience...

    From a disappointed customer,
    I ordered a crown crust pizza at your Ajax - R32804 location for pick up. My order # was 0571-1212709. This was the first time I have ever ordered this pizza...I guess seeing the commercials over and over really works. Anyhow I arrived to pick up the pizza (which came up to $30.50) with nothing additional with it, just the pizza. Right before I was going to pay for it they showed me what it looked like and to my horror the most disappointing looking pizza in my entire life was presented to me! Let me break down what they showed me in that pizza box in no particular order...first off the entire pizza's appearance was so dry it looked like it was cooked when the store first opened and was then was placed in a warmer for the day waiting to get sold. The crust was paper thin which I didn't ask for, the pizza didn't even fill the box it came in and normally when I get a pizza anywhere, when it's sliced it still somewhat together, not in this case it looked like if a cracker was being separated. I ordered the pizza with extra cheese x2 and could see as much of the dry sauce as I did cheese. For a $30 pizza you would expect a lot more than that. I ended up leaving empty handed, upset and never wanting to buy from you guys again. Now I only had great experiences growing up eating from pizza hut so I'm hoping it's just this particular location that offers this to its customers for the company’s sake. I'm writing to you to let you know you might have lost a fan/customer for ever. I had to tell them I didn't want it and now I can't order from them again because I not going through that again. I don’t expect the pizza to look exactly like what I see on TV but damn some pride need to go into making food for paying customers.

    0 Votes

In The News

Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints
If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
A consumer site aimed at exposing unethical companies and business practices
ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
You'll definitely get some directions on how customer service can best solve your problem