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CB Car Dealers Camelback Toyota 1550 E Camelback Rd, Phoenix, AZ, 85014, US
Camelback Toyota company logo
Camelback Toyota
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Camelback Toyota company logo

Camelback Toyota

1550 E Camelback Rd, Phoenix, AZ, 85014, US
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1 complaint
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Working hours
Mon
8:00 am - 9:00 pm
Tue
8:00 am - 9:00 pm
Wed
8:00 am - 9:00 pm
Thu
8:00 am - 9:00 pm
Fri
8:00 am - 9:00 pm
Sat
8:00 am - 8:00 pm
Sun
10:00 am - 7:00 pm
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8:19 pm EDT
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Camelback Toyota - Never paid off lean to motorcycle we traded in. Do not use this dealership!!!

Writing this review for my husband.

Do not use this dealership if you decide to trade in a vehicle with a lean! Traded in a motorcycle with a lean towards the purchase of another vehicle and the payment was never sent to the motorcycle lean holder. Camelback states they made the payment to the lean holder and the check was cashed. The motorcycle was not paid off and they continue to ignore my calls, emails, etc. I continue to rack up late fees and they have the motorcycle in their possession. This trade was made August 30th and to date the lean has still not been satisfied. I have reached out to the lean holder numerous times and they continue to inform me there has been no payment. The finance director, Chris Quinta, informed me if I made a payment, due to the confusion, and sent him proof of the payment made, he would reimburse me. I sent over an email with proof of the payment and he too will not respond to my calls, emails, etc. Now we are left with a continuous nightmare of calls, time off work to deal with this on a day to day basis. Steer clear from this dealership!

Desired outcome: I want my lean paid off as stated and in the contract signed

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Resolved

Update: the dealership is currently working to resolve the issue at hand.

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