Menu
CB Banks FISGlobal.com / Certegy 1380 Atlantic Dr Ste 14135, Atlanta, GA, 30363, US
FISGlobal.com / Certegy company logo
FISGlobal.com / Certegy
reviews & complaints
FISGlobal.com / Certegy company logo

FISGlobal.com / Certegy

1380 Atlantic Dr Ste 14135, Atlanta, GA, 30363, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
8:00 am - 8:00 pm
Tue
8:00 am - 8:00 pm
Wed
8:00 am - 8:00 pm
Thu
8:00 am - 8:00 pm
Fri
8:00 am - 8:00 pm
Sat
8:00 am - 8:00 pm
Sun
8:00 am - 8:00 pm
ComplaintsBoard
A
2:45 pm EDT

FISGlobal.com / Certegy - Check cashing!

I was at my local Publix Supermarket on 5/4/20 19:18 S1010 R151 3141 CO417 my cashier was Saveon A. which I wrote a check for groceries of $61.94 + a $20 request for cash back. I had been in earlier in the week and wrote another check due to my debit cards being hacked by Cash App! I do not nor could anyone @ Publix or Certegy give me any reason for the refusal of service. During this time in the economy of the world this company has dropped the ball in refusing a 2nd purchase at my local supermarket regardless of a proper balance in the required bank to be able to purchase from Publix, & upon more research, Kroger has the same check non-service in this time of need! the Certegy representative that I was in contact with was initially telling me that I was not within the guidelines of requiring check approval, but could not offer me any explanation of why I was otherwise refused. An intermittent connection on Certegys' phone recorded line made it additionally annoying not being able to understand ANY help or her offer for additional non-help! Your company's parameters OR guidelines are only to protect the company and NOT the guest's expectation of service! Certegy DROPPED-THE-BALL & I know that you probably don't care with all the jumping through the hoops to get to THIS very aggravating point...

Read full review of FISGlobal.com / Certegy
Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.