ShoeShow

On 6/03/23 time on receipt 6:19:26. I had a complaint on an assistant. I was in the floor helping a special needs lady try on her shoes and I ask her to walk around to see how they felt on her feet, then this girl comes up and sets two box’s of shoes down on the bench that I was in front of. I had no clue who she was. I thought she was another shopper so I was like looking and she was looking and I ask my lady to set back down so I could take the shoes back off her feet, she moved her two boxes and while I’m still in the floor she started putting shoes up on the rack behind me. she drops one it does hit me but not hard and I hand it back up to her. she did apologize for the shoe hitting me. So when I get up and walk to the front of the store I ask for the manage. I was trying to ask her if she could explain to her assistant that is was not polite to put shoe boxes down where someone was trying on shoes there and not to be putting shoes on the rack while a customer is in the floor at the same spot because it could be hazardous to the customer in the floor. The manager looks at me and replies with ma’am you was rude when you walked in. I can’t keep help, the girl is16 don’t you remember your first job, she’s new she was just doing what she was trained to do, I said ma’am Im and advocate for this lady she can not speak for herself and she just keep on with my first job and not knowing how to do things when I was 16 years old. She also says didn’t she apologize for hitting you with the shoe, I said yes ma’am. Then she says let’s just agree to disagree. I agreed. We even bought the shoes 2 pairs and socks, $171.08 when we was checking out I could hear her telling the 16 year old girl not to put the boxes on the bench that it was a pet peeve of hers. By this time I was just ready to get out of the store. I do want to say that the assistant that was helping me at the time was very helpful and nice thanked us for shopping there and told us to have a nice day. She was also very kind to the lady I was there shopping with (for).