Zaxby's reviews and complaints 3
View all 395 complaintsZaxby's - Food was altered, refund only partial, no help from manager or distric manager
I went to Zaxby's on Zelda mtg al. My food was altered. Not complete order. And I was laughed at by employees. When I turned around and went back the food was taken and I was only hvn a partial refund. I spoke to Michelle James manager AND Rodriguez Jones. No apologies from ANYONE. Nothing. As a matter of fact, I was literally discriminate against. Here I sit at a complete lack of understanding of why. I have brain cancer and my marine vet hubby just had his 41 treatment for lung cancer. First real food we were going to have on more than 30 days. We literally waited til it opened so we could get it fresh. We are appalled. My food was taken and part of my money which btw is disability, was stolen. I have receipts. And I know it's recorded there. Please help me understand what WE DID WRONG BY SUPPORTING YOUR BUSINESS?
Desired outcome: At the VERY LEAST I want my money back and an apology from the employees.
Zaxby's - salads
Okay, first I love zaxby's! I eat there 2 or 3 times a week. But my last couple of visits, is causing me to look at other places I can eat. I love the zalads (Salads) but 2 weeks ago I order a caesar salad, and I ended up getting a house salad. I order a house salad, the very next day for my fiance, and got a ceasar salad. So I let that go, I didn't get upset... That time. My last visit, I went there and order a caesar salad again, and when I got home. I had cucumbers in my caesar salad. Oh and which salad comes with toast, because they get that wrong also. I mean is this a new thing, or is it the workers, just company up with there own ingredients?! Zaxbys has (In my opinion) the best salads, so why messed it up with adding other things, I think its called caesar for a reason. Anyway, i'm not going to eat here, or at this location for awhile, because it takes up too much of my time, having to wait on another salad.
Zaxby's - used toothpick in salad
Kids and stopped to dine in at Zaxby's Restaurant in Montgomery, AL. I ordered a Chicken Salad. I felled something unusual in my mouth. You wouldn't believe it was a flat toothpick, very soft. Possibility it was in one of the cooks mouth. I started throwing up everywhere. I did notified the food health inspector. They advised they would seen someone out to inspect. The general manager only gave me a refund for the salad. The total amount I spent was $25.01.
Learn grammer, and learn to communicate.
Latest Zaxby's Reviews
Service complaint Mixed Experiences at Zaxby's Zaxby Waycross GA tea tastes toxic Food and service Food and serviceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.