Menu
Register
Write a review File a complaint
Urban Hydration Customer Service Phone, Email, Contacts

Urban Hydration
reviews and complaints

Urban Hydration's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.urbanhydration.com
www.urbanhydration.com

Learn how the rating is calculated

4.8 10 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Urban Hydration reviews 10

ComplaintsBoard
D
10:07 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Urban Hydration Urban Hydration: Premium Natural Personal Care Products with Philanthropic Mission

When it comes to personal care products, I am quite selective. That being said, Urban Hydration (urbanhydration.com) has pleasantly surprised me with their vast array of premium products that effectively cater to different skin types and personal care needs. I have been using their products for a few weeks now, and I must say that I'm thoroughly impressed with the results.

I have always been a fan of natural ingredients, and Urban Hydration certainly delivers on that front. I appreciate that their products are vegan and free of harmful chemicals like sulfates and parabens. From their shea butter-infused body washes to their hydrating natural hair care products, everything is well-formulated to provide nourishing benefits that are felt on the skin and hair.

Their line of skincare products is particularly impressive. I struggled with acne for years and had a difficult time finding products that worked for my skin. However, Urban Hydration's Tea Tree Blemish Control line has worked wonders for me. The face wash, toner, and moisturizer have done an incredible job of keeping my skin clear without any adverse effects.

What I appreciate most about Urban Hydration is their commitment to philanthropy. Their Clean Water Project initiative is highly commendable, and their goal of donating 1 million gallons of clean water by 2021 is noble. It's heartening to know that I'm supporting a company that not only creates high-quality products but also gives back to the community.

I also love the adorable packaging of their products! It's eye-catching and adds a pop of color to my bathroom. Moreover, the price point of their products is reasonable and falls within my budget.

All in all, Urban Hydration has exceeded my expectations, and I am happy to continue supporting them. Trust me when I say that you won't regret giving their personal care products a try.

Read full review of Urban Hydration
Hide full review
ComplaintsBoard
B
8:51 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Urban Hydration Exceptional Customer Service & Natural Skincare Products: My Experience with Urban Hydration

I had a fantastic experience with Urban Hydration, an online beauty store that offers a wide range of skincare and haircare products. From the moment I placed my order on their user-friendly website, I immediately received a phone call from one of their friendly staff members. I was thoroughly impressed by their proactive approach in ensuring that everything was in order and that my purchase would be delivered to me as soon as possible.

When my package finally arrived, I was thrilled to see that it was carefully packed and contained all the items that I had ordered. I appreciated the attention to detail and care that Urban Hydration put into their packaging and shipping process, which made me feel like a valued customer.

In addition to their superb customer service, Urban Hydration also offers high-quality products that are made with natural ingredients. Their product line includes everything from hydrating body washes and body lotions to nourishing hair care products. I particularly loved their Coconut Oil Body Scrub, which left my skin feeling silky smooth and smelling amazing.

Overall, I highly recommend Urban Hydration for anyone looking for exceptional customer service and premium skincare and haircare products. Their dedication to excellence and commitment to using natural ingredients make them a standout in the beauty industry. So, if you're in the market for some new beauty products, I suggest giving Urban Hydration a try - you won't be disappointed!

Read full review of Urban Hydration
Hide full review
ComplaintsBoard
F
8:17 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Urban Hydration Miracle in a Bottle: My Review of Urban Hydration's Hair Growth Spray

I stumbled upon Urban Hydration while browsing the internet, and although I was skeptical at first, I decided to give their hair growth spray a try. And boy, am I glad I did! This product is truly a miracle in a bottle.

Not only does it stimulate hair growth like crazy, but it also makes my hair feel healthier and stronger. I've been using the spray for a few months now, and I've noticed a significant difference in my hair's length and volume. It's also made my hair look more lustrous and shiny than ever before.

What's even better about this product is that it's made from natural ingredients, so I don't have to worry about any harmful chemicals damaging my hair. It's also cruelty-free, which is something that's very important to me.

The spray is very easy to use. I just spray it on my hair, focusing on the areas where I want to promote growth, and then massage it into my scalp. It smells amazing too, which is an added bonus.

Overall, I can't recommend this hair growth spray enough. If you're looking to promote hair growth and improve the overall health of your hair, then this is definitely the product for you. It's affordable, effective, and made from all-natural ingredients. What more could you want?

Read full review of Urban Hydration
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Urban Hydration Urban Hydration: Quality Natural Products and Impressive Customer Service

I recently had the wonderful opportunity to shop at Urban Hydration's online store and let me tell you, I was impressed! The ordering process was extremely quick and seamless, which is always a huge plus. But what really sets this store apart is their commitment to providing excellent customer service. From the moment I placed my order, I felt like they truly valued my business and were dedicated to making sure my experience was a positive one.

One of the things that I appreciate most about Urban Hydration is their wide range of products. They offer everything from skincare to haircare to body care, all at very reasonable prices. And with their regular promotions and discounts, it's easy to find great deals on items you might not have tried otherwise.

Another thing that I love about this store is their commitment to natural ingredients. As someone who is always looking for ways to minimize my exposure to harmful chemicals, it's reassuring to know that Urban Hydration uses only the best possible ingredients in their products. From their natural oils to their plant-based extracts, I feel confident using their products on my skin and hair.

Finally, I have to give a shoutout to their amazing customer service team. When I had a question about a product, I received a prompt and helpful response. It's rare to find a store that genuinely cares about their customers and goes above and beyond to ensure their satisfaction, but that's exactly what I experienced with Urban Hydration.

All in all, I highly recommend Urban Hydration to anyone in need of high-quality, natural skincare and haircare products. Their commitment to excellence and customer satisfaction is truly unmatched, and I look forward to continuing to shop with them in the future.

Read full review of Urban Hydration
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Urban Hydration Refresh, Revive, and Go Green with Urban Hydration Skincare Products!

Urban Hydration is definitely worth trying out for anyone looking for refreshing, high-quality skincare products. In particular, their mist products are absolute must-haves – they have worked wonders for my skin! I've used mists before that would leave my skin feeling oily and greasy, but with Urban Hydration, I didn't experience any of that. Instead, my skin felt revived and energized after each use.

What's more, I was thrilled to discover that their products are suitable for my skin type and didn't cause the usual breakouts that I experience when trying new skincare items. It's clear that Urban Hydration uses quality ingredients in their formulations, and I appreciate the extra effort they make to ensure their products are gentle yet effective.

Another thing that sets Urban Hydration apart is their commitment to sustainability. All their products are vegan and cruelty-free, and they strive to use eco-friendly materials in their packaging and products. As someone who cares deeply about the planet, I feel good knowing that I'm supporting a brand that is doing its part to reduce waste and promote a more sustainable future.

Overall, I highly recommend giving Urban Hydration a try. Their products are refreshing, effective, and gentle on the skin, while also being socially and environmentally conscious.

Read full review of Urban Hydration
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

Urban Hydration Urban Hydration Review: High-Quality Products & Exceptional Service

My experience with Urban Hydration has been nothing short of fantastic! From their numerous teas to their fabulous five product line, I have consistently been impressed with both the quality of their offerings and the incredible level of customer service provided. I have yet to experience any issues whatsoever with either service or quality, and I always find myself returning to their site time and time again. I also appreciate the fact that they frequently offer sales on their products, which allows me to indulge in all my favorite Urban Hydration products without breaking the bank. Of course, even without sales, I would still happily pay their regular prices, as the quality of their offerings is truly second to none. And while it can be a bit of a bummer to pay for shipping, I fully believe that you get what you pay for, and in this case, the extra cost of shipping is well worth it when you consider the incredible quality of the products you're receiving. All in all, I can't recommend Urban Hydration highly enough, and would encourage anyone looking for high-quality, luxury skin care and beauty products to give them a try. Trust me, you won't be disappointed!

Read full review of Urban Hydration
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Urban Hydration Excellent Quality and Selection: My Review of Urban Hydration's Ribbon Collection

I recently had the pleasure of discovering Urban Hydration, and I cannot express enough about how impressed I am with this company. I was in search of grosgrain ribbon of different colors and sizes for my crafting project, and Urban Hydration's website had exactly what I was looking for. The selection of colors and sizes was extensive, with so many choices that I was spoilt for options. The website was very user-friendly, making it easy for me to navigate through the categories and select the ribbons I needed.

I was a bit hesitant at first, as I have had negative experiences with online shopping, but Urban Hydration's efficient shipping process made things so much easier. I ordered over a dozen different color ribbons and was pleased to receive them all within the expected time frame. The items were delivered as described, and I couldn't be happier with the quality of the ribbons. Each ribbon was of excellent quality, durable, and had a lovely texture that was true to the description online. The colors were vibrant, and my crafting project came out beautifully.

Overall, I am incredibly satisfied with my experience with Urban Hydration. From the ease of navigation on the website to the quality of the product, this company exceeded my expectations. I will definitely be a returning customer and highly recommend Urban Hydration to anyone looking for excellent quality ribbons. Thank you, Urban Hydration, for such a fantastic experience!

Read full review of Urban Hydration
Hide full review
ComplaintsBoard
V
Verified customer This review was posted by a verified customer. Learn more

Urban Hydration Urban Hydration: The Ultimate Beauty Destination for Skincare and Haircare

Urban Hydration is an incredible brand for all your beauty and skincare needs. As soon as I stumbled across their website, I was blown away by the array of products available. From body lotion to face masks, there's something for everyone. What struck me most was the attention to detail - the website is sleek, user-friendly, and easy to navigate. The product pages are well laid out with plenty of information on ingredients, usage, and benefits.

When it comes to the quality of their products, Urban Hydration does not disappoint. I've purchased a few items from their site, and each one has exceeded my expectations. The body lotions are incredibly hydrating and leave my skin feeling silky smooth. I also tried their hair care products and was impressed by how they tamed my frizzy hair. Delivery has always been timely and hassle-free. The team at Urban Hydration clearly takes great pride in what they do, and it shows in the quality of their product range and customer service.

All in all, I cannot recommend Urban Hydration highly enough. Whether you're looking for an indulgent pampering session or simply want to update your daily beauty routine, this is the go-to brand. Do yourself a favour and try out one of their products - you won't regret it!

Read full review of Urban Hydration
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

Urban Hydration Impressive Quality and Hassle-Free Shopping: A Review of Urban Hydration

I recently came across Urban Hydration's website (urbanhydration.com) and was extremely impressed by how well-designed and professional it appeared. I must say, it set a very high expectation for the product I was about to receive. And to my delight, the product I ordered arrived within a reasonable timeframe and was everything that I had anticipated and more!

I purchased a hairpiece and upon initial inspection, I was immediately enamored by how the hair looked and felt. It was soft and tangle-free, which is always a huge bonus when it comes to wigs and hair extensions. Although I have not yet had the opportunity to wear it out, I must say that I have high hopes based on the quality and appearance of the hair.

In terms of the purchase process, I must say that I was thoroughly satisfied. The website was easy to navigate and the ordering process was simple and straightforward. Shopping online can be a bit daunting at times, but Urban Hydration made the process seamless and hassle-free.

All in all, I'm looking forward to wearing my new hairpiece and can't wait to see how it looks when I put it to the test. Based on the initial quality of the hair and the overall great experience with the website and shopping process, I'm optimistic that it will be a great addition to my collection!

Read full review of Urban Hydration
Hide full review
ComplaintsBoard
W
Verified customer This review was posted by a verified customer. Learn more

Urban Hydration Urban Hydration Review: Sustainable and Silky Hair with Shampoo Bars and Scrumptious Scrub Bars

I recently purchased some products from Urban Hydration and let me tell you, I am beyond thrilled with my experience. I opted to make the switch from traditional bottled hair care products to the bottle-less shampoo and conditioner bars and boy, am I glad that I did! Specifically, I purchased the rice water shampoo and conditioner bars and I have been blown away by how silky and smooth they have actually made my hair. Not only do these products feel great on my hair, they also lather up really well and leave me feeling clean and refreshed.

But my love for Urban Hydration doesn't stop there – I also picked up some charcoal and sugar scrub bars and they are incredible! The sugar scrub bar smells so good, I call it scrumptious. As for the charcoal bar, it's downright amazing. I'm thrilled that I have finally found products that do the job, without harming the earth. It's such a win-win!

And last but certainly not least, I have to give a huge shoutout to Urban Hydration's customer service. I purchased a shower caddy that unfortunately arrived with a bent leg. However, when I reached out to the team, a replacement was sent out to me right away. It's so refreshing to see a company that truly values its customers and will do what it takes to make sure that they're satisfied and happy.

All in all, I couldn't recommend Urban Hydration more. Between their sustainable approach and top-notch products, I'm a customer for life. Products 10 out of 10. Customer service 10 out of 10. Highly recommend.

Read full review of Urban Hydration
Hide full review

Urban Hydration complaints 0

Looks like Urban Hydration Company has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Urban Hydration, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Urban Hydration legit?

Our conclusion: ComplaintsBoard highly recommends Urban Hydration for their strong reputation and reliability. However, it's still wise to weigh the pros and cons and research thoroughly, even if Urban Hydration seems completely reliable.

Urban Hydration earns a trustworthiness rating of 83%

Highly reliable. Use their services with confidence, yet trust but verify.

Urban Hydration has received 10 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

A long registered date for urbanhydration.com can be seen as a positive aspect for Urban Hydration as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Urban Hydration's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Urbanhydration.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several positive reviews for Urban Hydration have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Urbanhydration.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

About Urban Hydration

Urban Hydration is a top-notch beauty and wellness brand that provides naturally-inspired skincare and haircare products. It is headquartered in Texas and offers a wide range of cruelty-free and vegan options for all skin and hair types, including men and children. The company uses ethically sourced, high-quality ingredients, such as coconut oil, shea butter, and avocado oil, to create nourishing products that do not contain harsh chemicals like parabens, sulfates, and mineral oils.

The Urban Hydration line is designed to target specific skincare and haircare concerns, such as dryness, acne, and aging. Their products include moisturizers, cleansers, masks, serums, and scrubs that deeply hydrate and rejuvenate the skin. The hair care line includes shampoos, conditioners, styling gels, and oil treatments that tame frizz, promote growth, and add shine.

Urban Hydration's commitment to sustainability extends beyond the ingredients they use. They prioritize eco-friendly packaging materials and partner with organizations that support clean water initiatives. For instance, the company donates a gallon of water to communities in need around the world for every product purchased.

Urban Hydration's dedication to providing effective, all-natural products has earned them a loyal customer base, and the brand has received accolades from publications like Stylecaster and Oprah Magazine. The company's products are available at major retailers like Target and Ulta, as well as online on their website, urbanhydration.com.

Overall, Urban Hydration is a beauty and wellness brand that goes beyond the surface, providing nourishing products while keeping sustainability and social responsibility at the forefront.
Ratings on other sites
Trustpilot
Trustpilot
3.7
1 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Urban Hydration contacts

  2. Urban Hydration emails
  3. Urban Hydration social media
Urban Hydration Category
Urban Hydration is related to the Skincare category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.