Unique Vintage’s earns a 1.0-star rating from 0 reviews and 17 complaints, showing that the majority of retro and vintage fashion enthusiasts are dissatisfied with their purchases.
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Disappointing Purchase from Unique Vintage: Sailor Halter Swimdress Review
I gotta say, I was pretty disappointed with my purchase from Unique Vintage. I snagged a vintage-style sailor halter one piece swimdress in black and red, but it was riddled with design and manufacturing issues that left me feeling pretty let down.
First off, I wish they had included a height measurement with the sizing info. I have a longer torso, so the padding on the suit barely covered my chest and wasn't even under the red stripe portion - just the black material below it. Not a great look.
But that wasn't the only problem. The padding also had no smooth edge at the seam, which created visible ridges under the fabric of the suit. And at the waist, two different fabrics met under the top layer, creating an awkward seam in the middle that made another raised ridge. Not exactly the most flattering thing to have in a questionable location.
To top it all off, the buttons were sewn on haphazardly and not symmetrically. One even fell off as I was putting the swimsuit on for the first time. Not a great sign of quality.
I mean, the material quality was decent, but for the price I paid, I expected better quality in design and production - not just fabric. And it's not like it's some cheap knockoff - it claims to be made in the States! Overall, I'm pretty disappointed with my experience with Unique Vintage.
Inconsistent Sizing and Poor Experience: My Review of Unique Vintage
I recently decided to give Unique Vintage a try, despite having only purchased their items secondhand before. I found that their sizing can be a bit inconsistent, with sizes ranging from xl to 3x. While their items can be a bit pricey, I decided to take advantage of their "catch of the day" deal for $25. However, I was disappointed to learn that these items cannot be returned if they don't fit, even though the same items are still available for purchase on their website. I felt misled by the term "catch of the day," as it seemed more like "trash of the day" in the warehouse.
To make matters worse, my overall experience with Unique Vintage was poor. It took almost two weeks for them to even process my order, and I was unable to exchange the black wiggle dress I received in a size 1X, as it was unflattering and too big for my "potato body." The green dress was more my style, but unfortunately, I was unable to exchange it for a smaller size. The material was stretchy and cheap, and the dress didn't even have pockets, which I believe every dress should have.
Overall, I was extremely disappointed with my experience with Unique Vintage. I would advise others to be cautious when ordering from them and to avoid their surprise dresses at all costs. While the green dress was more my style, the poor quality and lack of options for exchanges or returns make me hesitant to order from them again.
Mixed Messages and Frustration: My Experience with Unique Vintage Returns
I was a bit hesitant to place an order on Unique Vintage due to the size listings, but I decided to take a chance and make a purchase. Unfortunately, the item I received didn't fit properly, so I had to return it. The customer service team offered me store credit, which I considered for a while before finally finding another item that I thought would work for me. However, once again, the size was an issue and I had to return the item.
This is where things got a bit confusing for me. I wasn't given clear information on how my refund would be processed, and when I reached out to the return service via email, I was told that they couldn't provide me with any further details. I decided to call them instead, and the customer service representative informed me that they should be receiving my package later that day. However, this was odd to me because I had received an email from them the previous week stating that they had already received my return.
To make matters worse, I still don't know how my refund will be processed. The customer service team couldn't provide me with any information on this, and I was told that I would have to wait 7-10 business days to find out or wait for an email. I'm feeling frustrated and confused by all the mixed messages I'm receiving, and I'm really hoping that my refund won't be in the form of store credit. If that's the case, I don't think I'll be making any future purchases from this site.
Is Unique Vintage Legit?
Unique Vintage earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Unique Vintage. The company provides a physical address, 4 phone numbers, and email, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
A long registered date for unique-vintage.com can be seen as a positive aspect for Unique Vintage as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Unique Vintage's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Unique-vintage.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Unique-vintage.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Unique Vintage and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Unique-vintage.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While Unique Vintage has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 17 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- The website associated with Unique Vintage sells gift cards, but it's important to be cautious when making a purchase. Verify the gift card's value and expiration date, check for customer service contact information, and use a trusted payment method.
- We conducted a search on social media and found several negative reviews related to Unique Vintage. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Disappointing Catch of the Day Sale from Unique Vintage: Ugly Shoes and Poor Quality Pants
I was really excited to take advantage of the catch of the day sale on Unique Vintage's website. I mean, who doesn't love a good surprise? But unfortunately, my experience was far from exciting. In fact, it was downright disappointing.
Let's start with the shoes. They were red sneakers, which I guess could be considered "vintage" because of the color, but they looked like something you could find at your local Walmart for $10. They were just plain ugly. I was hoping for something unique and stylish, but instead I got something that looked like it belonged in the bargain bin.
And then there were the bottoms. I ordered two pairs, but they were both the exact same product. They were from the Davi and Dani brand, which I had never heard of before. It turns out that they're a wholesale brand that mass produces items, and it definitely showed in the quality of the pants. The pleats and darts were lopsided, the legs were poorly tailored, and the elastic back waist was unflattering on anyone. I'm not even overweight, but these pants made me look like I had a tire around my waist. Not a good look.
To make matters worse, the catch of the day sale is final. That means no returns, no refunds, and no exchanges. So now I'm stuck with two pairs of ugly pants and a pair of Walmart shoes. I definitely won't be buying from Unique Vintage again.
If you're thinking about taking advantage of the catch of the day sale, just be wary of the possible disappointment. You might end up with something that looks like it belongs in the bargain bin instead of something unique and stylish.
Beware: Unique Vintage Sells Overpriced Leg Avenue Stockings as "Vintage Hosiery
So, I stumbled upon Unique Vintage and was excited to see that they had a selection of classic nude sheer black backseam pantyhose and thigh high sheer nude with backseam & Cuban heel stockings. However, what the site doesn't tell you is that their stockings are all Leg Avenue brand, and they are severely marked up. Instead of paying $4-$5 per pair, you're paying $12-$15 per pair. What a rip-off!
I specifically came to this site for vintage stockings, not Leg Avenue stockings. I could have purchased them on Amazon with my Prime membership and not paid over $25 in express shipping. I was incredibly disappointed and upset when the package arrived. Such a sham!
"Vintage hosiery" my foot... You do realize that for those of us who live and dress this lifestyle, Leg Avenue is a joke, right? Because of the lack of labeling, I've just paid $86 for horrible, terrible "stockings" designed for teenagers who don't know any better.
If they have any care, they would update the descriptions on their website to list the brands being sold to make buyers aware. And for goodness sake, get some better product! It's a safe bet that if we've come to a vintage clothing site for stockings, we want something that's actually vintage and not just marked up Leg Avenue. I'm one pissed vintage femme!
Terrible Experience with Unique Vintage: Late Shipping, Missing Item, Rude Customer Service, No Refund
I had a really bad experience with Unique Vintage. I placed my order in April and it took them until June to finally ship it out. But that's not even the worst part. They purposely left out one of the items I ordered, even though it was in stock. When I asked about it, they told me they wouldn't be sending it and refused to give me a full refund. I had to get PayPal involved just to get my money back for that item. And to make matters worse, their customer service was incredibly rude and condescending.
It's now the end of August and I still haven't received anything. I contacted their customer service and they said they would look into it with DHL, but then they completely ignored me for a month. When I contacted them again, they didn't even mention my package and promised to give me a full refund. But surprise, surprise, I still haven't received any refund. It's been five months of stress and frustration.
Honestly, I wouldn't recommend shopping at Unique Vintage. It's not worth the hassle. You're better off just burning your money for some heat. And to top it off, they're deleting negative reviews from their website. It's just not a good look for them.
Disappointing Experience with Unique Vintage: Poor Customer Service and Shipping Procedures
Unique Vintage is not a shop I would recommend to anyone. I had a really bad experience with them and I will never order from them again. Although their clothes are nice, the hassle and stress with their staff is not worth it.
To start with, I received the wrong dress. It was a totally different color, size, and style than what I had ordered. As I am from Europe, I had to pay a big tax for a piece of clothing that I will never wear. I contacted them and they said that I could keep the wrong dress, which won't fit me and nobody wants to buy it from me, and that the correct order will be processed. They said it would only take a few hours, but it was already May 30th. They also promised to update me in case of any trouble with the order.
However, the dress was not sent to me. I had to repeat my emails on June 5th and 6th, but they were unfortunately ignored. I was really irritated and contacted their staff again on their website on June 7th. Finally, the dress was being sent to me. But to make matters worse, the delivery of the dress took 1.5 months due to bad packing performed by Unique Vintage. The package didn't have the needed documents to get accepted at the border, so I had to pay a third of its price in taxes again.
I felt that neither my money nor my time was respected. Unique Vintage needs to improve their customer service and shipping procedures. I would not recommend this shop to anyone.
Disappointing Experience with Unique Vintage: Charged Twice for Unfulfilled Order
So, I signed up for Unique Vintage back in April and got my first dress without any issues. It was a pretty nice dress, I must say. However, things started to go downhill in May when I was charged $57 for a dress that never arrived. I waited and waited, but nothing came. When I checked my UV account dashboard, it said that my order was "unfulfilled" and showed a photo of the dress that I was supposed to receive.
Then, on June 15, I was charged $57 again for the same dress. When I checked my UV account dashboard, it showed that both my May and June orders were "unfulfilled" and had the same photo of the dress. I was starting to get frustrated, so I decided to email customer service.
I received a response from Emma Farley, who explained that there was a "computer synching issue" in May that resulted in my order not being delivered. She said that a refund for May had been issued, but when I checked my bank account, I saw that no refund had been issued. Instead, I had been charged $57 twice and still had no dress.
This means that for the one dress I did receive in April, I've paid a total of $171.00 (not including taxes and shipping). That's a lot of money for just one dress, and I'm not happy about it. I emailed the company this morning to ask for my subscription to be cancelled and my money refunded.
I would have called, but their customer service hours are only from 9am-3pm, which is not very convenient for those of us with daytime jobs. It makes me wonder if that's their plan - to make it difficult for customers to get in touch with them. Overall, I'm pretty disappointed with my experience with Unique Vintage so far.
Online Shopping Nightmare: Slow Loading, Poor Quality, and Account Issues
This website is not the best if you're using mobile data. It takes a long time to load and uses a lot of data. Every time you try to go to a different page, it reloads every single huge picture.
The pictures are not great, so it's hard to judge what the dresses actually look like. I ordered a dress that turned out to have tiny iridescent sequins all over it. It looked like a little girl's princess dress, but I was looking for an adult dress. The material was terrible, and the measurements didn't match. It also took two weeks for the dress to arrive.
When I tried to return it, my account on the website suddenly said that I had never ordered a dress. I emailed and was answered in a very friendly way. They agreed to waive the restocking fee and sent a return label.
Now the website still won't recognize my account, so I can't see the status of the return. (It still says that I never ordered anything.) To help others, I tried to post a review with a better photo of the dress, but - surprise! - the website won't allow me to post a review.
I have no idea if I will actually ever receive a refund. The people seem nice, and if they had an actual store, I would go. But the website makes this an online shopping nightmare. I will never order from the site again.
Unique Vintage Review: Scam Alert! Fake Tracking Numbers, Poor Quality, and False Advertising
I had an experience with Unique Vintage that left me feeling disappointed and frustrated. I had ordered a beautiful top for my mother for Mother's Day, and was told it would be shipped out within a week. However, a week went by and I still hadn't received the shirt. When I contacted the company, they gave me a tracking number that turned out to be fake. After several delays, I had to purchase another gift because the shirt never arrived.
Eventually, I received a swimsuit and a blouse that were nothing like what I had ordered. The blouse was poorly made and looked nothing like the advertised item. When I contacted the company again, I never received the blouse I had originally ordered. It was then that I started to realize what was going on.
After looking through their website, I discovered that they were using pictures of higher-end clothing from other sites and passing them off as their own. The majority of their site was fake! If you order these nicer, higher-end items, they don't even have them in stock. I tried to get PayPal to help me, but these companies are so good at scamming people that it's hard to prove that you didn't receive what you ordered.
It's not fair, and it should be illegal! I feel like I was scammed, and no one helped me. I decided to write this review to warn others about this company. I don't want anyone else to fall prey to these people. I gave them one star because I had to give them something, but I would give them zero stars if I could.
Unique Vintage Lost Package
I placed an order a couple of weeks ago that seems to be lost in the mail if I am to believe what the delivery company is telling me. I tried contacting their customer service to get some help and all I got in response is automated emails completely unrelated to my problem such as how to return an item - I can't return an item because I have not received my order and I have not received it because it is lost. I understand a package can get lost but they should at least reimburse you if they lose it. But no...
Desired outcome: Please refund
buyers beware!!
I really hope you're not in a hurry because if you order from them you will have to wait forever.
It's been 8 weeks since I ordered my dress and they keep telling me that the order is at their sorting facility. Why is it still there? They don't know.
Last time I called them (2 weeks ago) they told me that the item was finally shipped, but when I checked the tracking information it said it's still where it was.
Well, I have not received my dress yet and I think I will never get it. I have no idea what exactly stops you from sending it to me...
10% discount coupon
I accidentally found Unique-Vintage website and was amazed with all the beautiful dresses and immediately decided to order something. I signed up for the service and received a 10% discount coupon. I applied it and paid for my order. When I paid I saw a screen that said that coupon code was successfully applied but I noticed that they charged the full price. When I contacted Unique-Vintage customer service they said that there was nothing they could do and that they had no idea what happened. Absolutely unprofessional customer service, they really did not care.
Will never order from them again!
I've purchased several items from Unique-Vintage and did not receive anything. I contacted customer service many times and they refused to do anything! I told them that I want to know what happened with my order and they said that it was shipped and that I need to contact the shipping company. They also said that after the product leave their store it is no longer their responsibility! What? I did not get anything yet and they refused to refund me!
Awful website!
I don't like Unique-vintage website. Very poor quality pictures and it is really hard to understand how the product really looks like. But I decided to take a risk a ordered a shirt from them and was really disappointed with my purchase. It looked noting like picture, color was much darker than I expected. Their pictures are super bright and there is a big difference between what you see on their site and what you actually get. I guess they use photoshop or something. In my opinion that is not right. Customer must see the real product! Will not order from them again.
They charged me for the cancellation of my order
I placed the order on the website www.unique-vintage.com. I ordered jacket and dress from them, but after couple of days I needed to cancel my order. I filled the form on the website and it was mentioned that they would return money within 7 days. After that they charged me instead, but I still haven’t receievd any money back. The seller stopped to communicate with me as well. I wonder if there are people, who have the same problems and what have you done in such situation, please post comments.
I have never been so unsatisfied with a website in my life
I have never been so unsatisfied with a website in my life. Their return policy is a joke. I have communicated with their customer service representatives on several occasions and have never felt like they had any interest with what I was saying. I find having to pay to ship back an item that did not work out for me is absurd. But I understand the means of small businesses; The real absurdity is the fact I will be refunded LESS shipping. This means I will be paying at least twenty dollars for any item I ever purchase from their website even if I don't keep it. Also, my return has somehow been lost in the mail. It is now completely up to me to track down my item and spend all day on the phone with the post office. I don't I will ever see the 100+ dollars I gave to Unique-Vintage.com Don't bother with this website, go somewhere with a better return policy and prices such as Modcloth.com or Shopruche.com.
Ordered a petticoat which came torn in multiple places. I cannot send it back since I live in Canada and it will cost a fortune to mail it back. Buyer Beware! Poor quality products.
Overview of Unique Vintage complaint handling
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Unique Vintage Contacts
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Unique Vintage phone numbers+1 (800) 721-6589+1 (800) 721-6589Click up if you have successfully reached Unique Vintage by calling +1 (800) 721-6589 phone number 0 0 users reported that they have successfully reached Unique Vintage by calling +1 (800) 721-6589 phone number Click down if you have unsuccessfully reached Unique Vintage by calling +1 (800) 721-6589 phone number 0 0 users reported that they have UNsuccessfully reached Unique Vintage by calling +1 (800) 721-6589 phone number+1 (818) 953-2877+1 (818) 953-2877Click up if you have successfully reached Unique Vintage by calling +1 (818) 953-2877 phone number 0 0 users reported that they have successfully reached Unique Vintage by calling +1 (818) 953-2877 phone number Click down if you have unsuccessfully reached Unique Vintage by calling +1 (818) 953-2877 phone number 0 0 users reported that they have UNsuccessfully reached Unique Vintage by calling +1 (818) 953-2877 phone number+1 (818) 848-1540+1 (818) 848-1540Click up if you have successfully reached Unique Vintage by calling +1 (818) 848-1540 phone number 0 0 users reported that they have successfully reached Unique Vintage by calling +1 (818) 848-1540 phone number Click down if you have unsuccessfully reached Unique Vintage by calling +1 (818) 848-1540 phone number 0 0 users reported that they have UNsuccessfully reached Unique Vintage by calling +1 (818) 848-1540 phone numberBurbank Store
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Unique Vintage address2830 N. Ontario St., Burbank, California, 91504, United States
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Unique Vintage social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025
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Recent comments about Unique Vintage company
I have never been so unsatisfied with a website in my life



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