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Placed orders for ellery queen, the complete series along with the equalizer complete series, i ordered them on Nov 30 2006 as gifts to my parents, i finally did receive the equalizers 4 volumes but vol 1, the jacket which holds the dvd's was broken in several pieces, i tried calling customer service [protected] like the web page says to do and it is always temporarily out of service,i sent many many emails to them with not one reply,and i still never received the Ellery queen series, but they did take my money... $302.96 i wrote to them (direct media) and as of yet have heard nothing. BUYER BEWARE!
UPDATE... also found out that they are on the web under another name: dvdavenue.tv this site is the same people and the same phone numbers that are always temporarily out of order... BEWARE!
Country of complaint: United States
The complaint has been investigated and resolved to the customer’s satisfaction.
I can offer some help in getting your money back from them if you have not already been able to do so.
I was also ripped by these crooks, and know exactly what you are going through with them.
Please email me back if you would like some help in getting your money and if you are still looking for your DVD set, I can also forward you to a very good seller that does deliver what you order from them and in good time. You can email me at ericsynder@hotmail.com for more details.
Just went to their site and looked at it--sorry that you all were seduced by prices that are too low to be legal, but you may have bigger problems. I put in some dummy info in order to get to the payment screen, and that page is NOT a secure page (URL should start with https). A word to the wise: if the price looks too low to be legal, you're probably helping to support a group of pirates and also helping to drive up the prices of the legal products. Plus, keep in mind that if these people are willing to break the law by pirating and selling copies of legitimate shows, what are the chances that they're also willing to misuse credit card numbers? Happy viewing!
I was going to buy First Wave until I found out that no one owns the rights to put the show on DVD. It is the same with these shows. These shows are being sold illegally. My dad did some research. He found out that the websites are under some guy named Yuri in Russia who has his main shipping base for the DVDs in Florida.
I ordered the complete series of "Picket Fences" and actually received it in a timely manner but the quality sucks. The episodes are recorded from both FX and CBS and are not in chronological order. The picture quality is fuzzy and jumpy in a few episodes and the commercials are poorly edited out. One episode would not play at all. There is no menu, I have to forward through each section to find the episode I want. Just after I ordered this, the official season 1 of PF was released. The episode that wouldn't play was from season 1, so I ordered the official version from amazon and now have all the episodes, even though quite a few are of questionable quality. I loved the show so much so I suppose it was worth it but my family thinks I'm nuts.
so why are you guys complaining?
you guys are getting shows that aren't released yet on dvd for a low price. you can't expect great quality or even to get working dvds--you need to be glad that you got anything. that's what happens when you are in the bootleg market. sorry
I bought December Bride tv series from the fifties from time life. the set that was advertised on their site said custom artwork on the dvd. excellent quality. all 156 epidodes in chronological order. this set was bootleg crap.not all episodes maybe fifty. cheap quality very fuzzy.there were two or three of the same shows.I seen this series advertised on dvd planet .