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I ordered Triclear with the understanding I would pay $6.95 shipping for a free trial. I discovered a charge to my credit card in the amount of $69.95 instead. I received the product in damaged condition, leaking all over the inside of box. We were afraid to use Triclear, unsure of what had happened. I was shocked to see no return address information, nothing about customer service or where to send my return.
I later contacted Triclear's customer service and informed them of the problem. They offered to ship a new product for free and canceled my account, then instructed me to contact them in the event I wanted more... We'll see.
Tri Clear advertisement on the Yahoo mail page is too graphic. It is disgusting to see puss-filled zits, close-up. Yuk!
You may wish to call up the Better Business Bureau in your respective state and file a complaint (with any receipt you may have, such as a credit card bill listing them). I've done that with another product once and got the company to refund me minus shipping and handling when they were not willing to give me anything before filing the complaint. The Better Business Bureau will mail you a complaint form that is simple and quick to fill out and they contact the other side about it and get back with you on it fairly quick.
Thanks for the advice; i was considering the "free" trial.
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Thank you guys for saving my money :) your comments are really helpful i was almost ordering it! Proactive is the best and it really works, not as fast as they say but it is working...
Tri Clear is a definite scam - Don't order, because you will not get your money back! I have had unused product sitting at my house for a few months, I work full-time, and a part-time job plus two children and a house, all taken care of by me. I cannot get Tri-Clear on the phone to return the product that is all unopened because I cannot use it do to an ingredient I am allergic too. The extra money would definitely help. I have a half day off today due to my excellent employer seeing I needed a few hours to myself while the kids are in school. I wanted to get these products send out today, so I could have the money coming in to help with other expenses. I cannot get them on the phone. In Jan. of 07 I changed my bank account to avoid further charges. I still have 3 boxes of unused, undamaged, unopened product at my house. There is not return address, and I have never gotten a person on the phone. Any help would be greatly appreciated in this matter, thank you.
I did not hear from you about continuing using your cream. I received another box in the mail today, i will be returning it on Friday. Will you please charged my credit card back. The cream I used did not help my face so I stop using it, someone through away the box so I could send it back. If you could send me a container i would gladly send it back to you. Thank you . It is a shame that the only way you can join anything you have to try a couple of product, all of the thing on the internet are scams, so they can ruin your checking account. I just might have to close my account, because you can keep on charge my bank account.
Could you e-mail if you got this info at ajohnson-77801@peoplepc.com or call me at [protected] home: work: [protected], Monday and Wednesday after 1:30p.m. Tuesday and Thursday before 11:30 a.m.
I too was charged $69.95 12 days after receiving my FREE trial of Triclear. I was able to get a customer service rep on the phone and after going round and round about when I got it and how that $69 was because I kept the product, he finally agreed that they would credit me 40$. We'll see if that actually happens. If not I am prepared to call back as many times as needed and I'm thinking about a report to the Better Business Bureau. This company is definitely a scam. The product has not helped my skin at all and in fact has made it bumpy and red. I wish I'd stuck with ProActiv.
Triclear is a scam, i have tried to call the customer service line several times since getting their number off this page, yet the office is always closed. I called during regular business hours, and also tried their website, I am trying to avoid being charged and can not get in contact with their company. I hope that I am not to late , and need HELP!
Here is the number and good luck! [protected]
I cannot find the web site for tri clear. I was directed to it through a survey i filled out. I need to cancel my subscription to avoid further billing. SOMEBODY PLEASE HELP!
I would like to thank the two people above who took the time to comment on this product. I received a email and almost, almost ordered it however, the first page said "NO COST" and the second page said $6.95. While I was trying to find the truth I found this website...the TRUTH...Thank you for saving me anywhere from anywhere from 49.95 to 69.95.
My husband tried the trial offer for $6.95, which was paid, then we were charged an additional $69.95. I called to question this 69.95 charge and I was told I didn't return the trial product so there fore my credit card was charged. This is a deceptive marketing ploy. Presenting Triclear for $6.95 trial, implying that you will get another shipment at the cost of $69.95 and never received it!
This is SCAM! Disgusting, Stay clear! Use Proactive it works and the company is honest.
I tried the FREE trial for the cost of shipping, thinking I would be enrolled in a club. If the product didn't work I would simple cancel. Wrong, wrong wrong. They charged my credit card $49.95 for the free trial product two and half weeks later. After talking with Customer Service, after several attempts to reach them, I was told the charge was because I didn't return the FREE trial offer I received. This is a scam and the product doesn't work.