Menu
Write a review
File a complaint
CB Hotels and Accommodations Review of Toru Matsurra Rooms
Toru Matsurra Rooms

Toru Matsurra Rooms review: Roomshare

S
Author of the review
8:04 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Toru Matsuura, the owner Chinese male, Indian male and female. Discriminate against me due to my race and the white female due to our sex. The Chinees and Indian man turned off the air in my room on my 2nd day and the white female had not had air since March 2025. The two males have air day and night. The men control the units from their rooms and phone. If they leave the house the air is completely turned off. When I go to the kitchen or living room the air is turned off.
My first week I was told I just don't feel comfortable, now. Dishes are hid and others are only for me to use. The white woman removed her bags from the closest that her and I put our belonging. I was the only driver not allowed to park in the garage. While all the other roommates where give a full large shelf in the pantry, I was given a corner, even though the top shelf was empty. This is one off the worst direct discrimination. Sadly all these occurs happen in less than two weeks. On my 4th and 5th week I became ill due to extreme heat.

Country of complaint: United States

Desired outcome: Refund deposit and half my rent due to failure to provide a healthy and save environment.

Confidential Information Hidden: This section contains confidential information visible to verified company representatives only. If you are affiliated with company, please claim your business to access these details.

0 comments
Add a comment