T&L Maid AgencyCheated by T&L Maid Agency

V
This review was posted by
a verified customer
Verified customer

Yes, AGENSI PEKERJAAN T&L (Maid Agency T&L) in BANDAR PUTERI PUCHONG IS A DISHONEST MAID AGENCY. Please avoid this Maid Agency.

When I approach this company to get a new maid, we were given some biodatas to choose from. At that time, there was another customer who is making a big noise because he did not get a maid as promised. We ask the sales personnel what is the big fuss, she replied that the maid that the person applied are not able to come and he rejected alternative maid biodatas.

We then proceed to pay the deposit for the maid that we have chosen. WHAT A WRONG DECISION IT WAS!!! We were promised that the maid will arrive in 3 months (max). They mentioned that there are no cases that the maid will come beyond 3 months.

WHAT A LIE BY AGENSI PEKERJAAN T&L IN BANDAR PUTERI PUCHONG!!!

After 3 months, we enquiry about the maid and we were told the maid that we chosen is not available. When we asked for alternative biodatas, we were told that there were no biodatas for us to choose. They ask us to apply for refund. The sales personnel promised us full refund, which is RM 2, 500-00.

When we get the refund (after about 1.5 months later), we only get RM 2, 200-00. They said they deduct RM 300.00 for administration fee to submit the application to the government. When I ask for their proof of submission, they finally said that they did not submit it. WHAT A SHAME!

AGENSI PEKERJAAN T&L cheats people of the administration fee by doing nothing! Now I understand why the customer earlier is very upset.

IN MALAYSIA, THERE IS NOT ENOUGH CONSUMER PROTECTION AND MAID AGENCIES ARE MAKING MONEY THROUGH THESE NEW LAWS LOOPHOLE!

Please avoid AGENSI PEKERJAAN T&L TO AVOID GETTING CHEATED!!! Please spread the news to your friends so that they will not become the next victim.

We expect maid agency to be honest in their dealing.

POSTED BY ANGRY VICTIM

Responses

  • Je
    JENISE tee Dec 29, 2016
    This comment was posted by
    a verified customer
    Verified customer

    anyone get a maid from agensi pekerjaan uni setia puchong?

    0 Votes
  • Je
    Jetin Dhinjal Sep 26, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I also Kena already from this agency. Please don't u guys fall a victim too. Beware.

    1 Votes
  • Ry
    rynechung Aug 12, 2015

    Dear all,
    Anybody took maid from agency in Bandar Puteri Puchong, Selangor?
    I've done the survey among few agency in this area and really not sure whether which agency is reliable and commit what they promised.
    Anybody have experience with them? SetiaKarib(SK), Uni Setia ?Siri Asal? PMA? Tazia?

    0 Votes
  • Vi
    Victimized employer Mar 27, 2015

    Ha ha..just how fast Innovedge has changed their website contents after my posting. Well..check out low yat maid agency recommendation page & you can find snapshot screen I managed to post before their contents were changed.

    0 Votes
  • Vi
    Victimized employer Mar 27, 2015

    AP INNOVEDGE & AP PMA shared exactly the same info contents on each of their website. Why??

    Since AP PMA has commited criminal offenses in non-compliance of more than one tribunal court awards, it's just for sharing here so employers will be careful in choosing trustworthy & law abiding maid agencies.

    0 Votes
  • Vi
    Victimized employer Mar 20, 2015

    Another Award attached

    Comments

    0 Votes
  • Vi
    Victimized employer Mar 20, 2015

    Attached are the awards PMA has failed to abide

    Comments

    0 Votes
  • Just an update to my previous posting on Agensi Pekerjaan PMA - they have failed to abide by my tribunal court award since Sept '14. Thanks to social media, I found another victim in an exact dilemma as myself. PMA had refused to abide by this victim's award too. PMA is like a thug..so daring to commit same offense more than one case..God knows how many more they had victimized..they must have been experienced & hv their ways to wiggle thru the system's loopholes, knowing govt dept takes forever to prosecute non-compliance cases. So pls be aware & stay away from this cheating & law breaking agent!!

    0 Votes
  • Ea
    eaglewings Mar 01, 2015

    Guess what i have a bad experience with Tazia Maid Agency . It has been 4 month and i still did not get my maid . Do not take their maid because their representative just give empty promises .

    2 Votes
  • Na
    Naveen Binder Dec 12, 2018
    This comment was posted by
    a verified customer
    Verified customer

    @eaglewings I seem to agree with you as I unfortunately gave my maid’s permit to be renewed( which I shld have done myself) and now it is already 5 weeks and still no renewal!

    0 Votes
  • Vi
    Victimized employer Sep 07, 2014

    Don’t every take maids from this thuggish agent – Agensi Pekerjaan PMA. Supplied me with an incompetent maid from day 1 with mental health issue & severe absent-mindedness with no prior housemaid experience at all, contrary to maid’s biodata – clearly a misrepresentation. Before my tribunal hearing, received annoymous threatening calls from strangers & upon court award, the lady boss threatened to quash the award by bringing to the high court. A real thug!

    1 Votes
  • Jl
    JL3333 Feb 10, 2014

    Is anyone know where can i file law suit against an AP? I have paid them around RM12k+ and they didnt give me the first maid as promised and i chose the second one who was medically unfit. According to the AP they doesnt know the maid's medical result until maid was here earlier to take up FOMEMA but when i personally asked the maid and she said the abnormal findings are the same as she got in Philippines which she has lung problems. So obviously i am not liable for any extra payment or cost in case AP could get me a new maid right? Advise needed here please...

    0 Votes
  • Ar
    ARBYe Jan 14, 2014

    Agensi Perkerjaan Ryuji Sdn bhd at desa sri hartamas is lousy. They do not offer proper training and briefing to the maids. The last maid we had from Ryuji has serious hygiene issues. They also don't seem to filter their maid candidates. Getting a maid from them is like gambling, betting on something uncertain and you would not know what you gonna get. Those more presentable candidates are always unavailable after you made payment. The maid's biodata also doesn't match with the actual thing. The whole episode is a horrible experience!

    0 Votes
  • Ck
    Ck c Jan 14, 2014

    Yes. Do not engage Ryuji at Hartamas. Company is dishonest and send maids straight to you without clearing health checks in Malaysia. When maid is deemed unfit or unhealthy you have No choice but to pay them more money for replacement maids. No refund at all and not a single word of sorry offered.

    1 Votes
  • Sm
    smei Dec 30, 2013

    Philimore also the same - very lousy service and don't even bother to help you. I hired a Filipino maid from them and paid 12 K + including loan and she only worked 7 months before cooking up a story on her husband having a mistress who is pregnant and took her 2 sons with him. The maid is also very lazy and has not initiative to work. Think she is here for a holiday. Eats really a lot and wants good food. But when comes to work can't even do a proper job. Agency told me no training given just ask to tell her what to do. I lost my 12 K and have no replacement maid as I sent the maid back since she was crying like nobody's biz. I expected Filipino maids to be better but looks like they are worst than the others, full of lies and lazy. Would not recommend Philimore. Looks like they are here to make money and do not care about the employer's welfare. Very disattisfied customer of theirs!

    0 Votes
  • Ev
    eveisme Dec 16, 2013
    This comment was posted by
    a verified customer
    Verified customer

    Anyone has an experience with Maya impian agency in puchong? Or any enployers using e-job maid agency service? Pls advice?

    0 Votes
  • Sh
    shahrulaiman Oct 14, 2013

    Thanks for all the tips. I just hired my maid from Agensi Pekerjaan Suria Jaya in Kota Damansara. So far so good as they provide after sales support like advise and how to instruct the maid properly as this is my first time hiring a maid. Hope they keep on provide the same kind of service until the 2 years contract expired. Btw their boss Tommy really accommodating and transparent. He even told me that they cant be 100% sure that their maid will be perfect all the time but what i can see they really trying to match employer with suitable maid instead of take my money first then worry later. The boss told me sometimes problem do come from employer side as much as maid side. Anyway really recommended them and wish them well .

    0 Votes
  • Ru
    Runaway Maid Jul 30, 2013
    This comment was posted by
    a verified customer
    Verified customer

    My Indonesia Maid runaway after 1 month of working with my family. Got the maid from an agency in Kuchai Lama. The maid came in on social pass and applied JP Visa. However, after 1 month of submission of application of JP Visa to imigresen, the maid run away before it is approved. We found out from the imigresen officer that no payment has been made as the application has not been approved yet. As the agent gave 3 months warranty, we request for a replacement and the agent wants us to pay RM2, 400 for the replacement which include rm1, 110 for the payment to imigresen. As we have paid earlier all the fees to the agent and the agent has not paid for the 1st maid as it was not approved yet, we argued that they should use the earlier paid fees to pay for the imigresen payment and we should not pay again. We feel cheated by the agency as they threaten not to replace if we do not make the payment. Can we check on how to file charges at the Consumer's Tribunal and what are the recourse we can get. Appreciate if those that have filed at the Consumer's tribunal can provide us more information. Thank you.

    0 Votes
  • Ke
    KeadilanRakyat May 23, 2013

    Good news! I just took legal action against Setiakarib and won!! For those of you who have been cheated by them or by any other agensi pekerjaan, you can go to Kementerian Perdagangan at Putrajaya, Precint 2 (or any of their branches) and file charges against them at the Consumer's Tribunal. This is a quick, simple and cheap process which do not require a lawyer. The building is just beside the Immigration Building. Everyone, please fight for your rights and don't let these people take advantage of you!!

    1 Votes
  • Ma
    Mangsa Mar 14, 2017
    This comment was posted by
    a verified customer
    Verified customer

    @KeadilanRakyat Hi, did they pay you though you have won.

    0 Votes
  • Lu
    Lucky... May 21, 2013

    Hai HShing, regarding E-Job Agency at Puchong is a trusted and reliable maid agency. When I pass by the highway after work I saw the signboard and I called them at 7pm and surprisingly they are still open and the customer service are very good. They are open everyday (Mon-Fri 9am-7.30pm and Sat & Sun 10am-6pm)They have given me some suggestion to select the biodata and get to know their price by website and email since my work are very hectic and have no time to go there. After my conversation with the customer service, I have given them my email address and my handphone number. Within 10 minutes they have send price information to my email and they given me the link to view the biodata. After a day I have selected the biodata and contacted the office for the next procedure and it really makes my life very easy which I only need to email them the details and they will prepare all the immigration document to be sign. I just have to go there to sign the document and you know what the deposit is only RM 300!! CAN U BELIEVE IT... After done with the signature, they update every steps on their process thru email and it really makes me to know what is the status of my maid rather than im going after the agency and keep on calling them. Right now my maid have arrived to Malaysia as they promise within a month... And they are very professional and in my entire life as I seen a lot of agency but this agency are totally different... You can trust the agency and apply the maid there and another one thing, you also can have the access to the director if you want to by emailing to them in [email protected]

    0 Votes
  • Hs
    HShing Apr 30, 2013

    Hi there, i am thking to get a maid from E-Job agency at Puchong. Any comment for this agency?thank you

    0 Votes
  • Jm
    jmw1 Apr 24, 2013

    i should have found this blog long before i engage Agensi Pekerjaaan Setiakarib Sdn Bhd at Bandar Puteri, Puchong. They brought in a not qualified Philippino maid for us (information on the bio-data on working experience is false) and the maid wanted to go home within few days thus we returned to the Agency. The agency wanted us to pay additional RM2500+/- in order to get a replacement despite that which we refused. They are still keeping the Maid (i supposed that's why a lot of part-time cleaner provided nowadays) and they don't even bother to send the maid home. People out there, FILE A CLAIM AT TRIBUNAL COURT at only RM5.00 to claim justice!

    0 Votes
  • Ci
    Cikgu Mar 08, 2013

    Don't go to this agency : They are a liar
    Agensi Pekerjaan Ryuji Sdn Bhd

    Plaza Prisma Ville, Jalan 19/70A,
    Desa Sri Hartamas, 50480 Kuala Lumpur, Malaysia.
    State Kuala Lumpur
    Email [email protected]
    Website
    http://www.ryujijob.com
    http://www.iad.com.my/maid.htm
    Phone +603 [protected] / 86
    Fax +603 [protected]

    0 Votes
  • Ma
    Mayee Feb 26, 2013

    Hi, I am thinking of taking Indon maid from Agensi Pekerjaan Uni Setia S/B but not sure of their service. Is any one have comment of this agency?

    0 Votes
  • Ta
    TanAK Jan 03, 2013

    Lots of unprofessional agency out there. Avoid CCS at Damansara Jaya also. Out to cheat by not specifying detail procedures . They use shouting and raising voice to talk to the maids and us - the clients who paid them money !!

    1 Votes
  • Va
    Val03 Apr 29, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Hi i am Valli. I am thinking of taking Filipino maid from Agency Pekerjaan Innovedge s/b but not sure of their service. Is any one have comment of this agency.

    -1 Votes
  • Li
    Limfamily Apr 09, 2012

    Anyone used Agency Pekerjaan PROJOB.COM Sdn Bhd's service before ? Want to try their service but not sure how reliable they are. Can anyone comments ?

    0 Votes
  • Bu
    bunnyNwife Mar 30, 2012
    This comment was posted by
    a verified customer
    Verified customer

    I have been using Sri Mawar since 2009 before I delivered by girl. They were helpful and always there to help me to resolve dispute with my maid n provide counselling. When my maid gave me big headache end of last year, they advised me to send the maid off and assisted me in sorting all paperworks, etc. In feb, I decided to take a Pinoy maid from them. Confirmed bio data and had interview a few times via skype in end Feb and they told maid will be here in 2 mths time. 2 days ago, they just informed me the maid has arrived pending medical check up and issuance of permit. It is faster than they estimated time of 2months. So I must say I m satisfy with their services. Can't blame them if the maid is lousy as they can't be testing all maids out before putting their biodata for us to choose. I only expect them to provide good service and help me in handling the maid issue along the way, of which they did it very well. Never siding the maid or short changing me. They r just be fair which is what I like.

    0 Votes
  • 11
    11chadzs Mar 24, 2012

    Hi! just wan to know if AP Sri Mawar is accepting or hiring office-related positions? your comment is highly appreciated... my girlfriend passport also has been held by her employer...

    0 Votes
  • Ss
    SS1972 Mar 22, 2012
    This comment was posted by
    a verified customer
    Verified customer

    This comment is directed to Madam Su (who is against AP Sri Mawar) and Richard Teo (who recommends it) - can I know what your views are? Madam Su, what was the problem, if you don't mind me asking? Did you have problems with maid placement and refund of moneys? Richard, are you still using maids from this agency? Are the both of you using Indonesians or Filipinos or maids of other nationalities? I have been recommended this agency by a friend, and I have actually just spoken to someone from the agency and I will be going to their office this weekend to look at biodatas (Filipinos). I have never employed a maid before (except for 6 months after I had my first chil), but I don't have much choice now as I am expecting my second child and this pregnancy has been quite tough on me (age is catching up) and I don't have any help. Your feedback is appreciated!

    0 Votes
  • Ti
    tired123456 Feb 27, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Finally I took back rm4K out of rm4.5K.

    My advice to all is NEVER NEVER EVER trust your agency! All they want is your MONEY! Always request for proves and explanations.

    After the harsh conversation from the manager, i decided to go to Jabatan Imigresen myself. They issued me the cancellation letter in a breeze which was contrary to what the manager had said to me. Then managed to get the manager face to face to deal with this without telling what i had in hand. The manager agreed to refund but still need us to wait til the maid comes. Which i stil need to pay for the maid's processing fee for her to be physically arrives in malaysia. This would cost me rm2K. Then i told her i had cancelled the application, the manager was abit shock but then came up with a final cut on the deal which insisted me to pay for RM500 for the local processing fee.

    Beware of this agency 'Agensi Pekerjaan Innovedge Sdn Bbd' in Puchong and Neo Damansara. The manager's name is Christie, always in thick make-up and body-exposing clothes. If we had the discussion at night, i would have thought she's working in night club ready to lure some old man out there.

    Well, enough said here. So be careful if you love your MONEY!
    As for me, I stick with part-time maid for the house chore, for now...

    1 Votes
  • Ma
    MaidDependent Feb 26, 2012
    This comment was posted by
    a verified customer
    Verified customer

    To me Agensi Haz in Subang Jaya is also the same. So far Jaya Baru and Overseas are good for me.

    0 Votes
  • Ti
    tired123456 Jan 18, 2012
    This comment was posted by
    a verified customer
    Verified customer

    I am one of the unlucky ones who applied cambodian maid last few months. Now that caombodia gov is freezing the maid supply, my application is hanging there and so is my deposit money (RM4.5K). Am extremely frustrated and tired of waiting after patiently waited for 4+ months. Called the agency, as usual asked me to wait AGAIN! Then i asked for refund, I was asked to WAIT AGAIN! The worst thing was the agency's manager talked louder and harsher than me! Was treated like a beggar when i asked for refund. This is so ridiculous, they are the one who is owing me but still they talked louder than me! what a service, the person who's servicing me no longer reply my phone or sms. i had to call the manager. now I'm in the 'unwelcome/unwanted' customer list! Now I have to find time to personally go to immigration department to find out how to settle this "###".

    I truly believe my decision to apply a maid is totally wrong. I applied maid coz i dont have time and i needed help. Eventually, i didn't get the help but invited more problem to my life.

    Anyone out there who is kind enough to share similar experience or some guidelines how to handle this situation? thanks...

    1 Votes
  • Ja
    james lim Oct 15, 2011

    My cousin Mr Lim Kai Ren owned Agensi Pekerjaan T & L with his wife. He is a very business minded person and always think about money and say all can settle. Mr Lim Kai Ren always travel to indonesia to get maid while his wife attend to the daily operation of the agensi.

    James Lim

    0 Votes
  • Ma
    Mangsa Mar 14, 2017
    This comment was posted by
    a verified customer
    Verified customer

    @james lim hi, you are his cousin brother?

    0 Votes
  • Th
    They think we are fool May 20, 2011

    Please avoid this AGENCY PEKERJAAN AUGUST PACIFIC SDN BHD, address as below: No 38-A, Jln SS2/10, Petaling Jaya, Selangor.
    This agency is a CHEATER! I just got cheated RM 3000 by them for supplying me the maid that cannot even do a simple household and having mental problem. They refuse to provide us another maid by saying no profile. When we ask for refund, they want to charge us RM3000 for the maid that only work for us for 3 WEEKS (including 1 week at agency place for training). Basically the maid only work for us 2 weeks.This UNSCRUPLOUS agency not only cheated our money, but also put our family at risk as the maid is psychological not stable.

    0 Votes
  • En
    enguist Apr 22, 2011

    Add "AP Saga, Puchong" to the list of lousy maid agencies - after sending us a bad tempered maid, Kry Sokkeang, which we sent back to the agency several times for counseling (never work), they now expect us to settle her salary - which is totally unfair because out of the 3 months, we sent her back many times, but did not really keep track, except know that it was for a few days each time, but their calculation reflect only one day each time - they are withholding the cancellation letter - do we really need that?

    0 Votes
  • Ri
    Richard teo Mar 29, 2011

    Ap sri mawar is d best n honest maid I hv seen. I hv been using maids from few agencies n found them to be very honest n frank. They told me if possible please do not take a maid coz the quality of d maid coming to Malaysia is not that good anymore. If possible avoid using one unless you have no choice.

    0 Votes
  • To
    Topaz16 Dec 04, 2010

    Hi madam su appreciate if u could elaborate on ur complaint against sir mawar maid agency? M thinking of getting a maid from them, thanks!

    0 Votes
  • Ki
    kimbly Jun 13, 2010
    This comment was posted by
    a verified customer
    Verified customer

    i also face problem from agensi perkerjaan amansari which located at Puchong. i booked my maid since dec 2009 and they promised i will get my maid by march, by feb i called and they told me that my maid not willing to come, then they replace me with another indon maid where she work for a week and dont want to work. she told me that her agent told her that she can change 4 employer ... gosh i call the agent and scolded them and of course they denied it. then give me a rejected cambodian maid where her biodata said she is 20 years old, her passpoart said she is 22 years old and whenever you ask her, she said she is 18 years old but she look lik 12 years old to me. all her biodata is cheating ... i need a maid desparately but this agent good to play game like this ... now very fruss ... wanna complain also dont know where to seek for help ...
    kim

    0 Votes
  • Ma
    Madam Su May 06, 2010

    add this blood sucking agency to the list
    Agensi Pekerjaan Suria Jaya Sdn. Bhd. at Bandar Puteri Puchong.

    0 Votes
  • Ma
    Madam Su May 06, 2010

    add this blood sucking agency to the list
    Agensi Pekerjaan Sri Mawar Sdn. Bhd.

    No. Ag.10, Block A, Jalan Persiaran Surian,
    Sunway Damansara, 47810 Petaling Jaya, Selangor.
    Tel: 603-[protected]
    Fax: 603-[protected]

    0 Votes

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