The complaint has been investigated and
resolved to the customer's satisfaction
Times of India - NewspaperNon receipt of the newspaper which has been subscribed for an year

I subscribed to Times of India for the whole year when it was launched in Coimbatore last year.
I have been buying "The Hindu" and fortunately I did not discontinue even after I started getting TOI.
It has not been delivered for the past One week and complained to the so called customer complaints / support person one Srinath. I got his number after great difficulty but he seems to be too young and immature to handle any complaint. He could not solve the problem and is refusing to give his superior's contact as well. I am not getting the paper and now relented to the fact that it was my mistake to subscribe to such badly organised newspaper.


  • Ng
    N. GEORGE FRANCIS Feb 28, 2012

    I also face the same situation. Every months three or four days no news paper. I regret discontinuing The Hindu. Today also no news paper. News paper most of the time delivered after 8.30 am. N.GEORGE FRANCIS.

    0 Votes
  • Do
    Donnie Vashir Jan 09, 2012
    This comment was posted by
    a verified customer
    Verified customer

    You can only hope to get contact with TOI and then demand your money returned. Try to catch the delivery boy and get information from him should he appear.

    0 Votes

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