Tim Hortons reviews and complaints 1
View all 3010 complaintsTim Hortons - service
Seemed like the staff really didn't care about dealing with customers. Store wasn't busy and still waited 20 minutes to be served and then another 10 minutes for my order of chilli.
When it finally showed up there was no butter no salt or pepper on the plate. I asked for some butter and and the server looked at me like she was put out by my request. Like it was a big deal. I demanded my money back and told the ‘supervisor' at the TIL I'll go somewhere where they care about customer service instead.
Really, during a slow period like it was when I was there, and a bunch of people behind the counter doing nothing, you would think the service would be better!
Not impressed
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