Menu
CB Fast Food Chains Tim Hortons 8809 100 St, Morinville, AB, T8R 1V5, CA
Tim Hortons company logo
Tim Hortons
reviews & complaints
Tim Hortons company logo

Tim Hortons

8809 100 St, Morinville, AB, T8R 1V5, CA
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
T
3:28 pm EST

Tim Hortons - manager/ customer service

Not sure if it was on the 24th or 25th of January, but I went into mornvill tim hortons and forgot my grey and black plaid jacket, the 26th I went in asking a philipeno worker if a jacket had been returned she walked around the corner, I didnt see her talk to anyone to ask if they had possibly found it and came right back and said no rudely, so me being me I left it and decided to call in today the 27th to speak with a manager to se if they might be able to look at the cameras in the store, she took my info I told her I'm not at all a satisfied customer because iether one of the employees has it or a customer walked out with my jacket, I was just trying to run scenarios by her to try and get my jacket back, emidiatly after I said that she became very rude and said it's not their responsibility and its mine, I understand that I just want to find my jacket and the cameras might have helped me in my search, in my pocket is a key to my house and garage, a megnant I use for mechanics and a first aid knife which is very expensive and useful. you should iether look into training these people in peoples skills or hire people whom arent rude to the customers in simple situations, thank you darian despins-shank

Read full review of Tim Hortons and 1 comment
Hide full review
1 comment
Add a comment
H
H
How Rude
Ottawa, CA
Feb 05, 2020 1:43 pm EST

I went into a local Tims that is not a busy Tims. I fell and broke my arm in November and my hand is in a pain syndrome. I cannot use it. Also on heavy pain pills. I was the only customer.I could see ad about a 1 dollar ice coffee, but my glasses broke, so I could not read it. I asked the cashier for a medium ice coffee she punched up $2.25. I said' I thought it was a dollar.' I had just tapped my debit card. She said 'it is if you fill in a survey.' Then another woman came over and asked if something was wrong. I told her about the dollar deal and the cashier punched in 2.25. She said its not up to her to tell you the specials here! You have to read the specials! Then she asked me why didn't you ask her about the deal? I said because most likely, she would not understand me (meaning English). She then told me I was 'upsetting her staff" and told me to leave the store! Also she called me a racist!

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.