Tickpick review: TickPick’s $710 vip seat fiasco: a disabled customer left standing
# TickPick’s $710 VIP Seat Fiasco: A Disabled Customer Left Standing
On October 18, 2026, I purchased two tickets through TickPick for the December 31 Las Vegas Bowl at Allegiant Stadium. The checkout prominently displayed “Wynn Field Club — Row VIP.”
After paying $710, my purchase confirmation identified Seats 135 and 136.
**There was just one problem: those seats don't exist.** I had purchased standing-room-only admissions.
I'm 68 years old and disabled. All I wanted was to enjoy a football game with my wife, not spend hours standing.
The standing-room-only restriction was buried in a lengthy string of tiny capital letters behind an expandable dropdown menu. The visible checkout information gave me no clear indication that these tickets came without seats.
I discovered the problem immediately and
Recommendation: Before purchasing from TickPick, examine every corner of the checkout screen. Open every dropdown menu and carefully read the fine print, especially lengthy Seller Notes in tiny capital letters. Do not assume that “VIP Row” means actual seating—or that numbered seats on your confirmation guarantee you'll have somewhere to sit. If you are disabled or have mobility limitations, verify seating arrangements directly with the venue before purchasing. Most importantly, understand that TickPick may refuse cancellation even when you discover a serious misunderstanding and contact them within minutes. My recommendation? **Don't rely on appearances, and don't expect flexibility if something goes wrong.**
The complaint has been investigated and resolved to the customer’s satisfaction.
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