The complaint has been investigated and
resolved to the customer's satisfactionResolved Three Stars Media — Employment
resolved to the customer's satisfaction
My personal experience:
I was offered an interview from Three Stars Media for an Administrative Assistant. The salary was ranging from $15 to $25 an hour. I received an email requesting that I go to the Three Stars Media website to upload my resume and answer a few questions. Nothing out of the ordinary - standard information. Name, Address, Telephone, Email. I then received a follow-up email with directions and an interview time.
Once I arrived, I inadvertantly went into the wrong suite. There were several people sitting around a table with an overhead projector and a young woman giving a presentation. She sent me and the woman that followed me in across the hall for the "first interview". This suite was where "second" interviews were held.
Once across the hall, a receptionist asked for a hard copy of our resumes and took our pictures. She then handed us a lovely folder with laminated pages that detailed the hiring process as well as the job description of a "verification specialist". After I finished reading about the process that consists of testing, a second and third interivew and roughly 3 hours over the course of the process prior to them making a decision about employment - I let the receptionist know that the folder she had given me didn't outline the position that I was applying for. She asked what position that was and when I told her she spent a few seconds searching her desk and then went in to an explanation about the position having administrative duties, and that while it was confusing because they didn't actually have any positions for Administrative Assistants or Customer Service Representative, or Human Resourse Assistants - all of those duties fell under the duties of a Verification Specialist. I then said "so the position available is for a Verification Specialist - not an Administrative Assitant?" And she responded "yes". She then asked if I would like to get started and I thanked her for her time and let her know that I would not be interested. When I left, 6 other people were getting ready to start the same process.
While I can't speak for the outcome because I didn't stick around to invest my time - I believe that the guise of having these positions available when they are not is very disappointing. Professionals seeking employment in their field of choice and experience being led down a different path is unfortunate. I'm not sure why they don't just advertise "Verification Specialist" instead; but I'm guessing that it is because to become a Verification Specialist you probably have to purchase something from them to be successful. Getting people in the door is half the battle, so maybe that's the ploy to get people interested. A strong sales pitch can generate a lot of excitement. I'm not sure. What I am certain of is that I went on interview for an Administrative Assistant position that had an hourly wage attached to the description, not a Verification Specialist that sets their own hours, has the "potential" to make money and handles their own taxes. I'm sure there are plenty of sucessful Verification Specialist happily working for Three Stars Media - but I didn't seek out a sales pitch - I just wanted to regular job and they didn't have that to offer.