The complaint has been investigated and
resolved to the customer's satisfactionResolved Thian boon jie design and contractor — Full of lies
resolved to the customer's satisfaction
I have a bad experience with thin boon jie contractor. I was promise and given a date that I can move in by 27th July 2013.. Eventually, I only manage to move in by 5th of August 2013 with the house not completed with the renovations. Kitchen top was not done, doors were not varnished and my wardrobe railings were not fixed. Called the contractor who was the son of the owner but my calls were left unanswered. Even my house keys were with him and promised to deliver it but as expected.he did not turn up..not once but a few times. I even had to chase him for things to be done.. Many days were wasted for not doing anything in the house. Up to date, 10th August 2013, kitchen was fixed. But the glass panel was not fixed, doors were not varnished and my railings were not fixed. Called the office but it was diverted to the hand phone which was again unanswered. Irresponsible company and staffs. Maybe they should change their mission about delivering customer needs on time. It's all full of ###. No doubt the workmanship is slightly above average..but I can't stand the delayi process and no sense of responsibilty.