I subscribed to The Motley Fool’s "One" service after receiving persistent and misleading marketing emails promising elite-level investment insights. They claimed I would have access to exclusive recommendations that would help me achieve significant financial gains. I paid $13,000 USD for the subscription.
However, the service provided no actionable advice, and following their recommendations led to losses exceeding $100,000 USD. When I requested a refund, my emails went completely unanswered. Despite multiple attempts to contact their support team, I have received no response. This lack of accountability and failure to provide the promised service has left me in severe financial distress, including legal issues in my home country due to unpaid debt.
Motley Fool needs to address this situation by issuing a full refund of the $13,000 I paid for the service and improving their customer support to respond to legitimate inquiries.
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