The Lennox Apartments at Highlands Ranch, CO review: Unenforced lease agreement and tobacco/cannabis smoke - 12/2022

If you love smoking outside, especially cannabis, this is the place for you! If you are a non-smoker, have children, or worry about the harmful effects of secondary smoke, please stay away! This is an old place and if you neighbor smokes, it will come into your home regardless of every door and window being closed. Currently, we have 80% of our windows covered in plastic, as well as the sliding glass door, due to a smoking neighbor who just moved in approximately 2 months ago, and it is still entering our home. So, on those beautiful days when you would love some fresh air, forget it! You will suck in cancer causing tobacco smoke and the smell of skunky cannabis - plus you will not be able to enjoy your own balcony. Also, if you have any issues with your neighbors, tough luck! The office and the property manager will simply disregard any complaint unless they can be sued for it, even though your legally signed lease states that they will respond to any concerns, including odor, noise, barking dog, nuisances, etc. The response will be, “Get a lawyer.” Furthermore, you have only one parking spot under the covered garage and that is the only spot that will be enforced. Otherwise, parking is not enforced and all the company trucks that are supposedly forbidden will be in the parking lot. Even vehicles without a reliant parking sticker won’t be towed. Oh, there are signs everywhere but it will be your responsibility to call the tow company. Management only send emails to the residents, advising on the policy. If you get home later in the evening, there will be no open spots available to park your second vehicle. Now, if you have a Pitbull, Husky, Shepherd, or other banned dog, this is the place for you! They don’t enforce this, nor do they enforce you cleaning up after your animal. It’s stated in the lease, but again, don’t expect it to be enforced and definitely stay off the grass. Sure, the office girls will do their best to help, but they will be ignored and the problems will continue. The only thing you can count on is them pocketing your monthly rent. If I can stop one family from going though our horrible ordeal, I will have served my purpose. There is a reason that this place is currently at 2 1/2 stars on Yelp. And Lennox, don’t bother to respond and pretend you are working on this complaint, because we already received your answer, which was basically, “get over it!” The response from the risk management office is that there is nothing they can do, even though our signed lease states otherwise and our health is continually jeopardized.