LoseTheBackPain review: Heal and soothe
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
I ordered this as a trial. I am never able to reach anyone person on this in order to cancel any future orders. This was to be a trial. My Primary care Doctor has directed me to not take the product but they do not respond on their phones and have no one on their staff that can answer my questions. This is certainly not the way to run a business. Please Advise Arlyne Smith Shipment ID P12607706 Requested on 4/14/2019. I can be reached at [protected] I want a cancellation of any further shipments and a confirmation in writing, [protected]@gmail.com
LoseTheBackPain customer support contacts
Hi Arlyne,
Thank you for your comment and request. You were not billed and you will not be billed, that said, we offer 4 different ways to contact us. Please see the following link.
https://losethebackpain.com/contact-us/
In regards to the phones on average all calls are answered in 56 seconds, emails and support tickets are answered inside of 24hrs and chats are answered in seconds.
Thank you, Our Best Wishes
Eva Klein
Customer Service Loyalty Manager
The Healthy Back Institute
www.losethebackpain.com
Thank you for your comment and request. You were not billed and you will not be billed, that said, we offer 4 different ways to contact us. Please see the following link.
https://losethebackpain.com/contact-us/
In regards to the phones on average all calls are answered in 56 seconds, emails and support tickets are answered inside of 24hrs and chats are answered in seconds.
Thank you, Our Best Wishes
Eva Klein
Customer Service Loyalty Manager
The Healthy Back Institute
www.losethebackpain.com
Resolved
The complaint has been investigated and resolved to the customer's satisfaction.
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