The Brick30” conv range & warranty

I bought this stove and was asked if I wanted to purchase the warranty. I said no not interested. She proceeded to tell me I get it back to put toward something in the store. I haven't heard back from the brick on when it was over. I just remembered about it and called and they told me rudely (manager) that I'm to late by a few months. That was up in August. The girl never explained how this worked. No notifications from you's and I filed and forgot. Now I'm out 170$. The manager was very rude about it. Told me I should have put dates into my phone as a reminder. I'm very upset first of all I would not have taken the extended and now I've lost the money back I was told I would get back. (170.00$). I'm pissed.

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