Menu
Write a review
File a complaint
Tempur-Pedic North America

Tempur-Pedic North America review: Tempur-pedic king mattress

D
Author of the review
11:16 am UTC

I spent almost $6000 on this grand sale they were having a sleep oasis. I got the bed July 2017 and I have had nothing but problems since I got it it's very soft and it's supposed to be firm. My wife moved to the other bedroom after one or two days of sleeping right she couldn't take a right and calling ever since trying to get them to replace it I was told to contact Tempur-pedic which is a joke because I've sent them numerous pictures and numerous phone calls they never get back with me or they say they need more photos. Do you want me to take a photo with a piece of wood across it with a quarter how my supposed to do that when I sit on the bed and then get up and it slowly morphed back to its position. I was asking if a person can come out and take a look at this bed from the company they said no you have to send pictures which I have and to no avail. So now I'm going to go file next week and just have to take them to court letter judge decide. I've sent them all the paperwork everything and this is ridiculous to spend this much on a mattress and have it last night even a year. When I forgot to mention when I received it I noticed a couple weeks later they're both ends of the boxspring were bent like they were run over by a car. And the company did nothing about that either. They sure can take your money really quickly.

0 comments
Add a comment

More Tempur-Pedic North America reviews & complaints

Tempur-Pedic North America - Allergic reaction / hospitalization 23
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Tempur-Pedic North America - Mattress too soft 12
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Tempur-Pedic North America - Not honoring 90 night trial 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Tempur-Pedic North America - Awful quality products 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Tempur-Pedic North America - Strong odors 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Tempur-Pedic North America reviews and complaints
  1. Tempur-Pedic North America Contacts

  2. Tempur-Pedic North America phone numbers
    Click up if you have successfully reached Tempur-Pedic North America by calling +1 (888) 811-5053 phone number 0 0 users reported that they have successfully reached Tempur-Pedic North America by calling +1 (888) 811-5053 phone number Click down if you have unsuccessfully reached Tempur-Pedic North America by calling +1 (888) 811-5053 phone number 0 0 users reported that they have UNsuccessfully reached Tempur-Pedic North America by calling +1 (888) 811-5053 phone number
    Shopping
    Click up if you have successfully reached Tempur-Pedic North America by calling +1 (800) 821-6621 phone number 0 0 users reported that they have successfully reached Tempur-Pedic North America by calling +1 (800) 821-6621 phone number Click down if you have unsuccessfully reached Tempur-Pedic North America by calling +1 (800) 821-6621 phone number 55 55 users reported that they have UNsuccessfully reached Tempur-Pedic North America by calling +1 (800) 821-6621 phone number
    Customer Service
  3. Tempur-Pedic North America emails
  4. Tempur-Pedic North America address
    1000 Tempur Way, Lexington, Kentucky, 40511, United States
  5. Tempur-Pedic North America social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 20, 2026
  7. View all Tempur-Pedic North America contacts
Tempur-Pedic North America Category
Tempur-Pedic North America is ranked 4 among 59 companies in the Mattresses category

Most discussed Tempur-Pedic North America complaints

Hell on earth
1
(opinions to this review)