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CB Retail Stores Tekkie Town Customer service contacts
Tekkie Town Profile

Tekkie Town
Customer Service: Phone, Email, Contacts

tekkietown.co.za

How to contact Tekkie Town customer service?

Phone numbers:
E-mails:
  • Support:
  • support:
Address:

1 Saagmeul Rd, George, 6529, South Africa

Website:

tekkietown.co.za

Frequently asked questions (FAQ) about Tekkie Town customer service
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What does Tekkie Town do?

Tekkie Town is a retailer of designer apparel, footwear, and accessories in South Africa.

Where is Tekkie Town located?

Tekkie Town’s head office is located at 1 Saagmeul Rd, George, 6529, South Africa.

How can I contact Tekkie Town?

You can reach Tekkie Town by calling at +27 44 871 3524, +27 861 727 752, +27 86 0007 523 (online customer support), and +27 86 0558 555 (in-store customer support) or by emailing them at hello@tekkietown.co.za

Do I have to create a Tekkie Town account?

If you want to purchase something on the Tekkie Town website, you have to create an account.

Where does Tekkie Town deliver the items?

Tekkie Town delivers the items throughout South Africa.

What payment options does Tekkie Town accept?

Tekkie Town accepts all debit and credit cards via their payment provider Peach Payments, and also allows payments via EFT (electronic fund transfer).

When will I know that my Tekkie Town order was successful?

After purchasing an item at Tekkie Town, you will receive a confirmation email at your email address informing you that your payment was made successfully. Then, you will get the second email stating that your order has been shipped.

Why hasn't my card payment been successful at Tekkie Town?

It may happen due to the incorrect card details you have entered. Please make certain all the card details are correct, and your card hasn’t expired.

What should I do if my card payment has been declined at Tekkie Town?

In this case, please contact your bank or Tekkie Town at +27 44 871 3524

Can I change my order in case I made a mistake?

No. Once you complete your order, you can’t cancel or change it. However, you can return it after receiving it.

Can I cancel my Tekkie Town order?

No. Once you complete your order, you can’t cancel or change it.

I am having an issue with the delivery of my Tekkie Town order. What do I do?

In this case, please contact Tekkie Town Customer Support at +27 86 0007 523 (online support) or +27 86 0558 555 (in-store support).

What am I to do if I received the wrong order at Tekkie Town?

You can return it for an assessment. If you received a damaged product, you can also return it, and the company will issue you a refund.

One of the products in my Tekkie Town order was wrong. What should I do?

In this case, please contact Tekkie Town Customer Support at +27 86 0007 523 (online support) or+27 086 0558 555 (in-store support).

One of the items from my Tekkie Town order is missing. What should I do?

If an item is missing, contact Tekkie Town Customer Support at +27 86 0007 523 (online support) or +27 86 0558 555 (in-store support).

How will I know when my Tekkie Town order has been shipped?

You will receive an email informing you that your order has been shipped.

How can I track my Tekkie Town order?

You can track your order using Dawn Wing. Go to the Dawn Wing website and enter the tracking number that can be found in an email confirming your order.

Does Tekkie Town offer free delivery?

Yes. Tekkie Town offers free delivery for purchases over R450 on SA orders.

What should I do if I haven't received my Tekkie Town order?

If you have not received your order within eight days, please contact Tekkie Town Customer Support at +27 86 0007 523 (online support) or +27 86 0558 555 (in-store support).

Can I exchange items at Tekkie Town?

Yes. You can exchange items at any of Tekkie Town’s stores.

I'd like to return an item at Tekkie Town item. What should I do?

To return your item, follow these steps:


• Select Returns at the very bottom of the website.
• Enter the email address you used to sign up to make a purchase, then enter the order number.
• When entering your order number, make sure to include the # symbol
• After that, you'll receive instructions you'll have to follow

You can return your item within 30 days after making a purchase

 

How long does it take to get a refund at Tekkie Town?

Usually, it takes up to 14 business days.