Syntratech Corp.Charged 59.99 for the free trial

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a verified customer
Verified customer

I ordered some diabetes med's from a company called Syntra5 which said it was for 4.99 shipping charge, free trial. it said if you dont cancel with in 30 days youll be sent another jar in 30 days. I didnt see anything about if you dont call you get charged for the free trial 59.99, well guess what, they charged me and also sent me another one, and all this AFTER I did call the same day or a day after to cancel. I called the co. and they said very nasty that they would not refund the money and that i should have called, and it would have shown that I did. Well I know I did cause I always cancel things like that right away as not to be sent more things in the mail.He was very rude about the whole thing said it was my fault and that id be refunded for the 2nd one but "I" have to pay for the shipping back which was almost $9.00...I dont feel I should have to pay for something I know i canceled and didnt want, and the first one I tried and it didnt work. They dont care they just want to RIP you off and get your money. THEN, I got harassing calls from this person that I had to hang up on, and he still called back3 or 4 times afterwards. I didnt answer. I am very upset this is a rip off and a fraud.DONT BUY FROM THEM...the product doesnt work and they tell you its free when it isnt and say you didnt cancel when you did...BAD BUSINESS..I am reporting them and also told my credit card, which when I asked for the last digits of my card so I could call them he gave me a complete differnt # till I called back then he finally gave me the right one which was totally different from the other one..I will smear their name untill they give me the money back, this is not fair or right, if a client isnt happy and wants the money back it should be given if you are ligit. They are not!!

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