Sylvan Homes review: Special lease rider

Hello. Reaching out in regards to an issue I am having with my rental account through sylvan homes. Long story short, I had a special lease rider that allowed for my September month of rent to be free. I signed the document on August 23rd. However when September rolled around I was getting emails of late payment and notice to quit, spoke with various workers and told them that I didn’t have to pay it. It’s been 6 weeks now and I reach out multiple times a week, yesterday I finally received a email saying they would have my account updated so I can pay October’s rent since I’ve been trying to for weeks. Then a couple hours later I receive an email saying that I would need to pay the rent now because of a returned payment from august.

I responded and said that the returned payment was because I put a stop payment on Septembers rent since I had been notified that Septembers rent would be free.

And then received another 10 day notice to quit. I know my rights and what is going on here is illegal and unethical and I plan to reach out to the city to file a complaint if I can’t get this taken care of.

Thank you. And hope you can help.

Elijah Tisdale