Superior Lawn Sprinklers — Terrible after sales service!
Superior Lawn Sprinklers
PO Box 4621
Warren, NJ 07059
Serving all areas in tri-state area
This company had came to my home to open up our lawn sprinkler sprinkler system for spring may 4, 2007. They told me wires were pulled out of the computer box and also who ever winterized the system did so incorrectly causing multiple leaks in the lines and zones to be inoperable. By the time they were about to leave they left about 20 red flags all over our property displaying broken sprinkler heads and lines in need of replacement. the contractors then stated we needed a whole new system because it would be too time consuming to repair everything. Of course I was furious and upset screaming that it was in fact his company that winterized the system and everything was working properly at that time. He said he will have to look at his paper work to confirm that. But would have to reschedule to replace whole system.
Of course when I repeated to my husband we were looking at about $8000.00 in a whole new system he laughed really hard and said " What did you expect, they see you only as a dumb blonde housewife with money to spare". He proceeded on the sprinkler system and almost all sprinkler heads were in working order except for four, he wrote the model numbers down went to the store to replace for $15.00 per head . He said he will look at the wiring this weekend but has no doubt this can also be easily fixed. Of course I had called the company repeatedly to have them repair it but they just come up with all kinds of excuses...
PS: the supply house for the sprinklers also laughed when he told them the story and said ,"yeah the sprinkler companies are hurting and their trying to line up some big jobs".