The complaint has been investigated and
resolved to the customer's satisfactionResolved Suntasia Marketing — Gas and travel vouchers are bu****ap!
resolved to the customer's satisfaction
The following information is on Suntasia marketing and its promotions. The address where ALL the telemarketing calls originate from is:
8751 Ulmerton Road
Largo, FL 33771
Tel#: [protected] or 1-800-NEW-TEAM
Live calls to your house start with the numbers 727-471-#### or 727-683-####. There are 8 rooms which hold 24 agents in each plus a customer service area. You can actually see what Suntasia looks like on the inside by copying and pasting their website address above to your address bar.
The programs and the companies they currently promote are:
Travel Agents Go Direct (may have changed names again)
Here is a list of programs they use to promote:
Agents Travel Network
Travel Agency Network
ALL the companies listed above have an “unsatisfactory” rating with the Better Business Bureau.
Suntasia Marketing's own Better business report has also FINALLY come out and of course it is no surprise they have an "unsatisfactory" rating.
The Florida Attorney General is currently investigating them for unfair and deceptive business practices along with illegal debiting of checking accounts for the second time in 6 years. All you have to do is go to myfloridalegal.com and type in the letters “FTN” in the search box to see the report. They have even hired an outside law firm to help them with this mess. That in itself is saying something.
You can also go to google.com and type “Suntasia Marketing” in the search box to see ALL the sites out there that expose these crooks. There are steps you can take to get your money back but it’s up to you to do it and always be persistent.
The first step you need to take is immediately talk to your bank b/c by law you have sixty days to dispute a charge. Banks are very well aware of these scam artists and can help or work with you to recover the money but you can’t stay sitting at home waiting. The more time that passes the less rights you have to recover any money owed.
TELL THEM IMMEDIATELY BEFORE ANYMORE CHARGES ARE DEBITED. YOUR BANK WILL CLOSE YOUR ACCOUNT AND OPEN UP A NEW ONE.
Many people were charge for months and the bank was able to refund the last few charges that were made by “SCAM-TASIA”. Don’t go by what the recording said b/c there is no SPECIFIC date when your so called “free” trial starts or ends. Let your bank know this or give them a link to this site so they can see for themselves.
Next, write Suntasia a “certified” CEASE and DESIST letter to their lawyer Donald Booth if you don’t care to receive any more solicitations from them. Their corporate address is:
8751 Ulmerton Road,
Largo, FL 33771
Let him know that you either didn’t get the package or it arrived late and you want a FULL refund b/c you never had a chance for the “free” trial. Also that you are NOT interested in anything else they have to offer other than a refund b/c of the fact that the agents mis-represented themselves totally.
Also notify him that if he doesn’t comply with your request for the FULL refund you will seek legal action against his company as well as contacting your local media. Trust me they’ve been exposed a lot lately on TV and this is the last thing he needs to hear. If you also contact the Better Business Bureau and file a complaint with them it at least assures you that Suntasia will have to respond. This is another thing they don’t like to do. It forces them to give a response to the BBB and thus give back the money owed.
Third, whether you do or don’t get a response contact your local TV news station anyway. Most news channels in your area have a consumer complaint tip hotline. Go on the net and log on to their site. I know this would be a “juicy” story for them especially during the months of November, February and May b/c of the ratings period. They need uniques stories to get their audiences attention.
Finally, I suggest you file a complaint with your state attorney generals office and in Florida as well letting them know the situation. The more people get involved the better off we will ALL be.
I hope this information helps you.